Samsung Galaxy S24 Ultra: Beware of cases with the MagSafe feature

Cause unknown, not all cases affected

Not all third-party protective cases are affected, as Android Central claims. A short test with a Caseborne case and a Spigen ring, for example, proved unproblematic. In any case, users who have a third-party case with a magnetic ring on the back should consider their return rights and immediately test their S24 to see whether they are affected by this problem, as some manufacturers may well delay the delivery of affected protective cases.

Update 20.01.2024 06:30: Galaxy S23 Ultra and earlier models also affected

Meanwhile, it is now clear that the issue not only affects the Galaxy S24 Ultra, but also the Galaxy S23 Ultra and even the older Galaxy Note series, and was previously less of an issue because magnetic accessories for Galaxy phones were not as widespread. Samsung had already warned about possible interference between S-Pen functionality and protective cases with magnets in a support article for the Galaxy Note8, as DBrand recalls in a detailed article on the topic on Reddit. As the S-Pen works like a Wacom tablet using magnets, this problem is unlikely to be easily solved with magnetic accessories of any kind.

Since the S-Pen issue seen in the video is observed in connection with accessories magnetically docked to the case and rarely with the case itself, the only solution at the moment is the recommendation of disconnecting the MagSafe charger or other accessories before using the S-Pen. It will be interesting to see how Samsung deals with the S-Pen problem in the long term, as wireless charging with magnets will soon become more widespread in the Android universe thanks to Qi 2.

@AlexStankie, @thisistechtoday, Android Central

Image: DBrand