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Samsung Galaxy S24 Ultra: Beware of cases with the MagSafe feature

Problems with the S-Pen arise when using MagSafe cases for the Samsung Galaxy S24 Ultra. (Image: DBrand)
Problems with the S-Pen arise when using MagSafe cases for the Samsung Galaxy S24 Ultra. (Image: DBrand)
Those who are thinking about a suitable protective case for their already-preordered Galaxy S24 Ultra may be considering choosing one with the MagSafe feature, as the Galaxy S24 series unfortunately still does not support QI2. However, recent reports indicate problems with the S-Pen as soon as a magnetic accessory is docked.

A very strange problem was recently discovered with the brand new Samsung Galaxy S24 Ultra and various MagSafe cases from third-party providers. These were already available for the Galaxy S23 Ultra from well-known manufacturers such as Spigen. For the new Samsung flagship, Pitaka and DBrand (see image above) have already announced cases with a magnetic ring on the back.

Apparently, however, there may be problems with S-Pen functionality, as first claimed by Alex Stankie on X (formerly Twitter) and later confirmed by Brandon Lee from This is Tech Today with a hands-on video (see below). Specifically, writing with the S Pen on the display no longer seems to work completely smoothly as soon as an accessory is magnetically docked to the MagSafe case, such as a charger.

Cause unknown, not all cases affected

Not all third-party protective cases are affected, as Android Central claims. A short test with a Caseborne case and a Spigen ring, for example, proved unproblematic. In any case, users who have a third-party case with a magnetic ring on the back should consider their return rights and immediately test their S24 to see whether they are affected by this problem, as some manufacturers may well delay the delivery of affected protective cases.

Update 20.01.2024 06:30: Galaxy S23 Ultra and earlier models also affected

Meanwhile, it is now clear that the issue not only affects the Galaxy S24 Ultra, but also the Galaxy S23 Ultra and even the older Galaxy Note series, and was previously less of an issue because magnetic accessories for Galaxy phones were not as widespread. Samsung had already warned about possible interference between S-Pen functionality and protective cases with magnets in a support article for the Galaxy Note8, as DBrand recalls in a detailed article on the topic on Reddit. As the S-Pen works like a Wacom tablet using magnets, this problem is unlikely to be easily solved with magnetic accessories of any kind.

Since the S-Pen issue seen in the video is observed in connection with accessories magnetically docked to the case and rarely with the case itself, the only solution at the moment is the recommendation of disconnecting the MagSafe charger or other accessories before using the S-Pen. It will be interesting to see how Samsung deals with the S-Pen problem in the long term, as wireless charging with magnets will soon become more widespread in the Android universe thanks to Qi 2.

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> Expert Reviews and News on Laptops, Smartphones and Tech Innovations > News > News Archive > Newsarchive 2024 01 > Samsung Galaxy S24 Ultra: Beware of cases with the MagSafe feature
Alexander Fagot, 2024-01-20 (Update: 2024-01-21)