Sony could see PlayStation Store lawsuits as physical PS5 games go digital

Many fans are outraged that Sony plans to discontinue producing discs for PlayStation consoles. Some followers may launch legal challenges, alleging that the PS Store is a monopoly. Although plaintiffs have filed similar lawsuits, the lack of physical games could bolster their arguments.

Will digital vouchers return?

There is uncertainty over how the manufacturer will handle digital game sales in the future. The gaming giant’s blog explained that after January 2028, “new games will be available on PlayStation Store and at retailers in digital formats only.” The reference to retailers raised eyebrows, since currently, they aren’t allowed to sell redemption codes directly.

With limitations, buyers can purchase digital Xbox and Nintendo titles at third-party online and physical storefronts. However, customers targeting disc-less PS5 games can only shop at the PS Store. Sony imposed the restriction in 2019, prompting a series of lawsuits.

Christoper Dring of The Game Business noted that multiple class-action lawsuits are already underway. One U.S.-based case resulted in a $7.85 million settlement in April 2026. The plaintiff contended that the elimination of vouchers gave the PlayStation Store an unfair advantage. Without competition, there is less opportunity for discounts.

Despite agreeing to a payout, Sony did not admit to any wrongdoing. Regardless, yet another case in the UK accuses the console maker of holding a monopoly. Even if the company avoids more settlements, the shift away from physical games may spawn a flurry of new legal activity.

More digital games, fewer discounts

So far, Sony could argue that buyers often had discs as an alternative to the PlayStation Store. Starting in early 2028, that option disappears. The official marketplace for PS5 consoles regularly hosts sales on digital games. Still, they often pale in comparison to reduced prices on boxed copies.

The language used on the blog may suggest a change in policy. Otherwise, some gamers will undoubtedly object to the code-in-the-box compromise seen with GTA 6. While retailers could discount these releases, owners can’t resell the PS5 game in the future.