Dbrand addresses Killswitch Switch 2 case and dock issues, promising free replacement Joy-Con grips

The Dbrand Killswitch is a premium Switch 2 case that promises to protect the coveted new handheld. Unfortunately, several issues led to disappointment, with the company's initial response causing outrage.

Dbrand now claims redesigned grips solve the problem of detaching Joy-Cons. Also, it has found a workaround for the included Switch 2 dock adapter, which prevents a secure connection. Buyers can expect an update on free replacements shortly.

When gamers tried the Killswitch, they discovered how easily the controllers dislodged from the console's side. The case's Joy-Con grips interfered with the groove near the magnetic attachment points. Dbrand responded to videos of falling consoles, arguing that gamers shouldn't be grabbing a Joy-Con with only one hand. The statement hardly satisfied buyers, who demanded a solution.

With a new Reddit post, it seems that Dbrand aims to regain the trust of its supporters. The company considered making minor modifications to the grips to reduce unexpected detachments. However, instead, it has redesigned the accessories from the ground up, now calling it a "Joy-Lock". A video shared on the official Dbrand subreddit shows how gamers can grasp the Switch 2 at only one end while the Joy-Cons remain affixed.

The Killswitch also ships with an adapter for docking without removing the case. Unfortunately, it makes it difficult to seat the handheld in the official dock. Gamers also struggled to remove the console without taking the dock with it. Dbrand plans to ship silicone friction pads to customers that will address this annoyance.

Buyers who order the Dbrand Killswitch for the first time will already benefit from these upgrades. The company's update seems positive, but some buyers will remain unconvinced until they test the revised Switch 2 case.