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Framework doubles down on repairability, now sells replacement laptop parts directly to its customers

Framework doubles down on repairability, now sells replacement laptop parts directly to its customers (Source: Framework)
Framework doubles down on repairability, now sells replacement laptop parts directly to its customers (Source: Framework)
In a slap to the face to most major manufacturers, Framework has opened up an online marketplace where Framework laptop owners can order anything from replacement keys, speakers, covers, cables, webcams, and even display bezels for end-user repairs.

It can be tough to find official replacement parts if even the smallest part of your laptop has broken or is in need of replacement. Most manufacturers would prefer their users to return their problematic laptops rather than have them repair the units themselves. Framework made a splash earlier this year when they launched the Framework Laptop that prioritized end-user repairability in contrast to models from Dell, Lenovo, Apple, and others.

Now that the Framework Laptop has shipped, the Framework marketplace is finally live where owners can purchase both accessories and replacement parts directly from the the manufacturer. Everything from expansion cards, keyboard decks, heatsink and fans, bottom covers, batteries, displays, and even hinges and entire motherboards are available for purchase — no questions asked. Consumers can reduce waste and potentially save on costs by replacing broken parts as needed instead of purchasing entire laptops every few years.

It'll be interesting to see if Framework can eventually ship mainboards with 12th generation or later Intel CPUs. If so, it would give the Framework Laptop even longer legs over the competition as it would ensure compatibility with future processors and features.

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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2021 10 > Framework doubles down on repairability, now sells replacement laptop parts directly to its customers
Allen Ngo, 2021-10-17 (Update: 2021-10-17)