Ayaneo issues official statement and resolutions for outstanding Flip DS and Flip KB orders

Ayaneo has been selling the Flip DS and Flip KB globally since January 2024, when the pair launched on Indiegogo. For context, the Flip KB serves as an alternative to the GPD Win Mini (curr. $1,085 on Amazon) thanks to its clamshell design and built-in keyboard. By contrast, the Flip DS swaps out the keyboard for a secondary display, much like the Nintendo DS.

Initially, Ayaneo had hoped to begin shipping units to backers in March, although this did not occur until at least two months later. Following that, the company refreshed both models with AMD's newer Ryzen 7 8840U APU, which it claimed to begin shipping over the summer. Following that, Ayaneo reported to backers that it had repeatedly run into production issues, with the most recent delay pushing shipments of new orders 'until around mid-October'.

Until recently, Ayaneo had been informing backers that it had no new updates to provide about shipment schedules. Without warning, the company has cancelled all outstanding Flip DS and Flip KB orders with immediate effect. At the time of writing, Ayaneo is giving those affected just 30 days from February 25 to contact their [email protected] email address with the choice between receiving a full refund or an exchange to a different Ayaneo product. Please see the company's Indiegogo page for more details.