Windows devices saw 3.1x more forced shutdowns than macOS - Report

Omnissa has published a new enterprise-telemetry report claiming that Windows devices were markedly less stable than macOS systems across its managed endpoint base in 2025. In its State of Digital Workspace 2026 release, published March 24, the company says Windows devices recorded 3.1 times more forced shutdowns than macOS, alongside 2.2 times more application crashes and 7.5 times more app hangs.

The findings come from Omnissa’s digital workspace research rather than a Microsoft update advisory or a specific Windows KB bulletin. That distinction matters, because the report is framed as a broad view of enterprise device behavior and employee experience, not as a postmortem on one Windows release.

Omnissa ties device instability to employee disruption

Omnissa argues that even relatively small interruptions can add up across large organizations. In the same release, the company says workers need almost 24 minutes to refocus after a disruption, which it uses to position device stability and app reliability as direct contributors to digital employee experience.

That framing gives the report a wider workplace angle than a simple Windows-versus-macOS comparison. Rather than focusing only on crash counts, Omnissa is using the data to argue for stronger observability across endpoints, applications, and security telemetry as companies deal with more device diversity and heavier AI-tool adoption.

The report is based on millions of managed endpoints from 2025

According to Omnissa, the study is based on anonymized, aggregated telemetry from millions of Omnissa-managed enterprise endpoints collected between January and December 2025. The dataset spans more than 17 industries globally, including healthcare, retail, financial services, education, government, and high tech.

Omnissa’s release also says AI assistant app usage grew nearly 1000% year over year in 2025, which it presents as part of a broader workplace-management problem: more unsanctioned tools, more fragmented environments, and more blind spots for IT teams. That larger pitch is clearly designed to support Omnissa’s observability and endpoint-management positioning, but the Windows stability numbers are still the standout claim in the report.