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Galaxy S10e owners get shafted in the Galaxy S20 trade-in program

The Galaxy S20 series.
The Galaxy S20 series.
Samsung has opened up its Galaxy S20 series trade-in program for reservers and there looks to be a few issues with it. For one, owners of the Galaxy S10e get the short end of the stick.

Samsung unveiled the Galaxy S20 series two days ago. While the phones aren't yet available for purchase, early birds can reserve the phones, and wait a while for pre-orders to start. The company is heavily pushing its trade-in program on the reserve page, too, but that's a slight issue with that: Galaxy S10e owners get the short end of the stick.

Samsung is offering just US$300 for the S10e in its Galaxy S20 trade-in program, and that's, well, a d*ck move. The S10e was launched alongside the S10 and S10+ last year. It also cost US$750, just US$150 less than the S10 which is eligible for US$600 in trade-in.

For some perspective, US$300 is the same amount Samsung is offering for the Pixel 3. The Pixel 3 was released five months before the S10e, with inferior hardware. It also cost US$799, just US$50 more than the S10e. 

Another phone with a US$300 trade-in value is the iPhone X, Apple's flagship from 2017, and a rival to the Galaxy Note 8. The Galaxy Note 8 isn't eligible for trade-in. The Note 9 is, but only for US$300, just like the S10e. The iPhone XS Max was the Note 9's competitor, and it has a trade-in value of US$600.

There are a couple other issues with the trade-in program. For one, owners of the iPhone Xr or even the newer iPhone 11 aren't eligible.

Yes, trade-in programs are designed to reflect real-life value as much as possible. But then, one sees that the Pixel 4 can be had for US$399 on T-Mobile right now, while Samsung offers US$600 for it, and that throws all logic out the window.

Galaxy S10e on sale now at Amazon
Pixel 4 on sale now at Amazon



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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2020 02 > Galaxy S10e owners get shafted in the Galaxy S20 trade-in program
Ricci Rox, 2020-02-13 (Update: 2020-02-13)