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Cyberpunk 2077: Microsoft confirms it will refund digital purchases as CD Projekt Red faces possible legal action

You can now get a refund for Cyberpunk 2077 on Xbox. (Source: Microsoft)
You can now get a refund for Cyberpunk 2077 on Xbox. (Source: Microsoft)
Microsoft has stated that it is in the process of reimbursing customers unhappy with the performance of their digital Cyberpunk 2077 copies on its consoles. Meanwhile, investors are reportedly mulling a class-action lawsuit against the game's maker, CD Projekt Red, for misrepresenting the success of the game on relevant platforms.

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Google Stadia's newfound compatibility with iOS led to some unpleasant findings for those with Cyberpunk 2077 for last-gen Sony and Microsoft consoles: namely, that the game could reportedly run better on Apple mobile devices than on their PS4s or Xbox Ones. The resulting extremely public dissatisfaction has led CD Projekt Red to agree to refunds for users with these devices.

Accordingly, Microsoft has issued a series of tweets confirming that this was indeed an option and outlining how to secure such a refund if necessary. The Redmond giant also asserts that it has already performed the "vast majority" of these reversed transactions as requested to date.

Then again, it has not pulled the game from its virtual shelves, as Sony has while it handles its own PSN-based returns. Meanwhile, the publisher has pledged to undertake all other non-platform-store physical and digital refunds by itself.

This, then, may be a final nail in the coffin for a game launch that saw multi-million dollar sales and widespread relief from gamers in its nascency. However, most recently, the New York Times has reported that CD Projekt Red's investors are now considering legal action over losses made in the title's wake.

The publisher's CEO, Adam Kiciński, did indeed assure these interested parties that Cyberpunk 2077 on the PS4 or Xbox One would be "surprisingly good" prior to its launch. Unfortunately, he may have forgotten to mention his own private lexicon in which this phrase translates to "potato" in the context of worst-case scenarios. Therefore, shareholders may now feel they have grounds for a suit due to this potential misrepresentation.

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Deirdre O'Donnell
Deirdre O'Donnell - Senior Tech Writer - 4209 articles published on Notebookcheck since 2018
I became a professional writer and editor shortly after graduation. My degrees are in biomedical sciences; however, they led to some experience in the biotech area, which convinced me of its potential to revolutionize our health, environment and lives in general. This developed into an all-consuming interest in more aspects of tech over time: I can never write enough on the latest electronics, gadgets and innovations. My other interests include imaging, astronomy, and streaming all the things. Oh, and coffee.
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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2020 12 > Cyberpunk 2077: Microsoft confirms it will refund digital purchases as CD Projekt Red faces possible legal action
Deirdre O'Donnell, 2020-12-21 (Update: 2020-12-21)