Latest Dell XPS 15 9575 BIOS update comes with a trackpad bug

Dell XPS 15 9575 convertible facing trackpad problems early August 2018(Source: Dell)
Dell XPS 15 9575 convertible (Source: Dell)
Although it might not affect all Dell XPS 15 9575 units that were patched with the latest BIOS update, it seems that at least some of this convertible's users are now facing a buggy trackpad. For now, the problem is being investigated by Dell's engineers, so a solution should surface as soon as possible.

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The Dell XPS 15 9575 convertible has been around for a few months and now it looks like the time has come for some new problems to hit it. Thankfully, the problem seems to be caused by the latest BIOS update and not by a hardware flaw. Even better, this is a rather minor issue, although a trackpad that seems to have a will of its own can be extremely annoying sometimes.

This is how Twitter user Rafeal A described the problem when he asked for Frank Azor's help earlier this week: "I have been experiencing a really buggy track pad since the last bios. It stops working or starts clicking stuff on its own. its goes on for a couple minutes." For now, Frank Azor simply forwarded the problem to Dell's customer support, so we should hear more about it soon. 

Those on a tight budget but interested in grabbing the Dell XPS 15 9575 now can choose to go with the affordable US$1,299.99 model (Intel Core i5-8305G, 8 GB RAM, 128 GB SSD, full HD touchscreen), which is currently discounted to US$1,249.99. On the other hand, the more pretentious ones can go up to US$2,049.99 (a rather small US$10 discount for the Intel Core i7-8705G, 16 GB RAM, 256 GB SSD, 4K Ultra HD touchscreen model).


Frank Azor (on Twitter)

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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2018 08 > Latest Dell XPS 15 9575 BIOS update comes with a trackpad bug
Codrut Nistor, 2018-08- 8 (Update: 2018-08- 8)
Codrut Nistor
Codrut Nistor - News Editor
Although I have been writing about new software and hardware for almost a decade, I consider myself to be old school. I always enjoy listening to music on CD or tape instead of digital files and I will not even get into the touchscreen vs physical keys debate. However, I also enjoy new technology, as I now have the chance to take a look at the future every day. I joined the Notebookcheck crew back in 2013 and I have no plans to leave the ship anytime soon.