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Dell backtracks on XPS 15 9570 S3 sleep fix

Dell launched the XPS 15 9570 with S3 sleep mode but removed it in a July 2018 BIOS update. (Image source: Dell)
Dell launched the XPS 15 9570 with S3 sleep mode but removed it in a July 2018 BIOS update. (Image source: Dell)
Sound familiar, anyone? Just over a month ago Dell reported that addressing the removal of S3 sleep was next on its agenda for the XPS 15 9570. Disappointingly, but perhaps unsurprisingly, the company has seemingly u-turned on this promise.

The XPS 15 9570 may not see a return of S3 sleep after all. Last month, the company proclaimed that fixing the DPC latency issues affecting some XPS 15 9570 laptops had been an "exclusive priority", the removal of S3 sleep had not been forgotten and that it was "working on this next".

If you have not read our previous articles on the matter, S3 sleep, short for System power state S3, allows the system to switch off its processor and other components including the motherboard. A system sleeping in S3 should wake in around 2 seconds and ought to retain all processes that had been previously running. Theoretically, S3 sleep keeps power consumption and interruption upon the end-user to a minimum. S3 consumes slightly more power than S4, for example, but the system does not need to save a hibernation file or reboot entirely upon waking.

Dell removed S3 sleep from the XPS 15 9570 BIOS in revision 1.3.0, which it released in July 2018, and forced the laptop to use Modern Standby instead. Modern Standby should consume less power and wake a system faster than S3 can. However, it has had the opposite effect on some machines, causing high battery drain with the device asleep.

After previously stating that it would address the removal of S3 sleep, Dell has seemingly rowed back on this promise. Responding to a question on Twitter about there being "hundreds of posts on various forums" about sleep issues with the XPS 15, Frank Azor stated:

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There has been no further clarification on what these solutions are, but last month Azor recommended that people should "Research modern standby and turn it off...". Colour us unimpressed, Dell.

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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2019 06 > Dell backtracks on XPS 15 9570 S3 sleep fix
Alex Alderson, 2019-06- 5 (Update: 2019-06- 5)
Alex Alderson
Alex Alderson - News Editor - @aldersonaj
Prior to writing and translating for Notebookcheck, I worked for various companies including Apple and Neowin. I have a BA in International History and Politics from the University of Leeds, which I have since converted to a Law Degree. Happy to chat on Twitter or Notebookchat.