Notebookcheck Logo

Dell continues to bait and switch XPS 15 9570 owners over Modern Standby sleep issues

The Dell XPS 15 9570. (Image source: Dell)
The Dell XPS 15 9570. (Image source: Dell)
Dell has quietly posted an update on its support website for the XPS 15 9570 titled "Modern Standby Performance Improvement Package Application". The 66.94 MB update promises to fix Connected Modern Standby being enabled by default, a change that Dell previously claimed required re-installing Windows 10. The company labels the update as urgent, with it apparently updating machines to BIOS 1.12.0 too. The update is available to download now.
XPS Software Windows Laptop

It seems that Dell has not forgotten about the XPS 15 9570 and its sleep problems, having recently released the XPS 15 7590. The XPS 15 9570 has been plagued with sleep-related issues since its launch in 2018, with Dell even attempting to blame consumers in June for their machine's poor sleep performance. The company's intransigence at re-enabling S3 sleep mode, a feature that it removed last year in a BIOS update, has frustrated XPS 15 9570 owners too.

While Dell continues to ignore S3 sleep, it is taking steps to improve the performance of Modern Standby for the XPS 15 9570. On Friday, the company quietly pushed out an update called "Modern Standby Performance Improvement Package Application", a 66.94 MB download that bundles a few changes, some of which it first released in July. Spotted by u/pokechat8978 on Reddit, Dell claims the update introduces the following:

  • Fixes:

    • Fixed the issue where the Modern Standby mode is connected by default and Wake on Wireless LAN (WoWLAN) function gets enabled on Modern Standby mode.

  • Enhancements:

    • Improves the Modern Standby performance.
    • Updates BIOS and Intel Rapid Storage Technology Driver.

According to the thread started by u/pokechat8978, the .exe installs BIOS 1.12.0 and Intel Rapid Storage Technology Driver 17.5.0.1017, the latter of which it last updated under two weeks ago. According to the changelog, it seems that the update disables Wi-Fi while asleep, which is already possible from within Windows 10 Settings. We cannot yet verify this, but frequent r/Dell poster u/mkdr claims this is the case.

Hence, it seems that the "Modern Standby Performance Improvement Package Application" is a cumulative update that introduces nothing that XPS 15 9570 owners may have already installed or enabled. Oddly, the update claims to re-enable Disconnected Modern Standby when Connected Modern Standby is active, something that Dell previously stated required an OS re-install to do. More smoke and mirrors from Dell? We shall endeavour to test the update and report back when we have done so.

(Image source: Dell Support)

Source(s)

Dell Support via Reddit

Related Articles

The Dell XPS 15 9750. (Image source: Dell)
Dell may have fixed Modern Standby for the XPS 15 9570, of sorts 09/25/2019
32 cores may not be the final stop for the Threadripper 3000 series. (Image source: AMD)
AMD Ryzen Threadripper 3000 series 32 core CPU blows existing HEDT processors out of the water in UserBenchmark 09/05/2019
XPS laptops and desktop PCs are included in the 72-hour sale. (Image source: Dell)
Get a wiggle on: Dell 72-hour sale knocks US$250 off an XPS 15 9570 and a whopping US$860 off an Alienware 17 07/30/2019
Dell XPS laptops feature the InfinityEdge borderless display. (Image source: Dell)
Dell Black Friday in July sale: Save 11% on XPS 15 9570 and up to 22% on XPS 13 2-in-1 laptop 07/09/2019
Dell Prime Day slashes $200 off the XPS 15 9570 and $700 off the Alienware m15 with Core i7 CPU
Dell Prime Day slashes $200 off the XPS 15 9570 and $700 off the Alienware m15 with Core i7 CPU 06/27/2019
The XPS 15 9570 originally shipped with support for S3 sleep. (Image source: Dell)
Dell doubles down on justifying XPS 15 9570 problems 06/17/2019
BIOS 1.10.1 reduced but did not eliminate the DPC latency issues affecting some XPS 15 9570 laptops. (Image source: Dell)
XPS 15 9570: More DPC latency improvements inbound 06/10/2019
Do you know how to switch between Connected and Disconnected Modern Standby? Thought not. (Image source: Dell)
XPS 15 9570 get hot or drain its battery when asleep? Dell says that you are using it wrong 06/09/2019
Dell launched the XPS 15 9570 with S3 sleep mode but removed it in a July 2018 BIOS update. (Image source: Dell)
Dell backtracks on XPS 15 9570 S3 sleep fix 06/05/2019
Dell promises that the next XPS 15 will not have DPC latency issues. (Image source: Dell)
Dell confirms that the next XPS 15 will not have the DPC latency issues of the XPS 15 9570 06/05/2019
The Dell XPS 15 9570 Touch has an anti-reflective screen. (Image source: Dell)
Want to get your hands on a Dell XPS 15 (9570) Touch laptop? Save up to nearly US$900 with site discount and code 06/02/2019
Over US$300 can be saved on a Dell XPS 15 9570 laptop. (Image source: Dell)
Dell's Memorial Day sale knocks US$338 off an XPS 15 9570 and a mind-blowing US$1,592 off an Alienware 15 with GeForce GTX 1080 05/25/2019
Dell is drip-feeding information about the next XPS 15 before its official unveiling. (Image source: Dell)
Dell XPS 15: New generation looks set to be a minor refresh of the XPS 15 9570 05/22/2019
Dell claimed to have fixed the XPS 15 9570's DPC latency issues with BIOS 1.10.1. (Image source: Dell)
Dell has not eliminated the DPC latency issues that have been affecting the XPS 15 9570 05/20/2019
Does your XPS 15 9570 get hot in your bag? You might not be the only one. (Image source: Dell)
Does your XPS 15 9570 get hot and drain its battery while asleep? Dell has a workaround, but you may not like it. 05/10/2019
All XPS 15 9570 SKUs that we have tested have scored at least 90%. (Image source: Dell)
Save US$500 with a limited offer on a Dell XPS 15 9570 with an i7-8750H CPU, 4K touchscreen display, 32 GB RAM, and a 1 TB SSD 05/08/2019
Dell is gradually fixing the issues that have been affecting the XPS 15 9570. (Image source: Dell)
Dell confirms that fixing S3 sleep is next on the agenda for the XPS 15 9570 05/07/2019
There are still numerous issues with the XPS 15 9570. (Image source: Dell)
Almost a year on from its release and the Dell XPS 15 9570 is still suffering from countless issues 05/02/2019
Read all 6 comments / answer
static version load dynamic
Loading Comments
Comment on this article
Apple Watch 2 and 3 units are eligi...
Huawei develops Bluetooth smart cas...
Please share our article, every link counts!
> Expert Reviews and News on Laptops, Smartphones and Tech Innovations > News > News Archive > Newsarchive 2019 09 > Dell continues to bait and switch XPS 15 9570 owners over Modern Standby sleep issues
Alex Alderson, 2019-09- 2 (Update: 2019-09- 2)