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Xiaomi announces 49-yuan (US$7) battery replacement service covering 21 smartphones including the Xiaomi Mi 9 and Redmi Note 7

The Redmi Note 7 smartphone has been a best-seller for Xiaomi. (Image source: Xiaomi)
The Redmi Note 7 smartphone has been a best-seller for Xiaomi. (Image source: Xiaomi)
Xiaomi is running a temporary battery replacement service for 21 Xiaomi and Redmi-branded smartphones. The program will operate from July 1 to July 7 and users will only have to pay 49 yuan (US$7) to take advantage of the scheme. The Xiaomi Mi 9, which has been criticized for its poor battery life, is included as is the popular Redmi Note 7.
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Xiaomi has announced another consumer-friendly battery replacement service that will run from July 1 to July 7 (there was a similar program launched in March). Owners of the Xiaomi and Redmi smartphones listed below who have been having issues with batteries can apply for a new battery via the company’s store app. Customers will be charged just 49 yuan (US$7) for the service, with free delivery and fitting included. The applicable smartphones are:

Some of the Xiaomi Mi 9 series of smartphones have frequently been criticized for poor battery life, with owners complaining about the Mi 9 especially. Surprisingly, the Mi 9T is not included in the list, which we actually praised for its battery performance in our review. Xiaomi Mi 9T owners found their device of choice suffering from massive power drains after updating to Android 10. Fortunately, there is a fix available for this issue.

It’s surprising to see Xiaomi offer the service for much older models, like the Xiaomi Mi 5 (2016). It’s less surprising to see the Redmi Note 7 and Redmi Note 7 Pro included: With over 20 million units sold, it’s important for the Chinese OEM to offer support to its loyal customers. Unfortunately, the battery replacement program is limited to users in China for the time being, but it would be a great show of goodwill for Xiaomi to offer a similar service for its millions of fans in other parts of the world.

Battery replacement scheme. (Image source: Weibo)
Battery replacement scheme. (Image source: Weibo)

Source(s)

Xiaomi (Weibo - in Chinese) & Gizmochina

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Daniel R Deakin
Daniel R Deakin - Managing Editor News - 2448 articles published on Notebookcheck since 2012
My interest in technology began after I was presented with an Atari 800XL home computer in the mid-1980s. I especially enjoy writing about technological advances, compelling rumors, and intriguing tech-related leaks. I have a degree in International Relations and Strategic Studies and count my family, reading, writing, and travel as the main passions of my life. I have been with Notebookcheck since 2012.
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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2020 06 > Xiaomi announces 49-yuan (US$7) battery replacement service covering 21 smartphones including the Xiaomi Mi 9 and Redmi Note 7
Daniel R Deakin, 2020-06-26 (Update: 2020-06-26)