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UK banks remove mobile bank services and apps from Samsung Galaxy S10

Image via Bleeping Computer
Image via Bleeping Computer
Two UK Banks, National Westminster and Royal Bank of Scotland, have removed their respective mobile banking apps from the Google Play Store for Samsung Galaxy S10 users. Citing security concerns, it's likely the banks' decisions were driven by the recent news that the ultrasonic fingerprint scanner used in the S10 could be fooled with a cheap silicone screen protector.
Sam Medley,

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In the wake of the discovery of a fatal flaw in the ultrasonic fingerprint sensor used in the Galaxy S10, at least two banks in the United Kingdom have suspended their mobile banking apps for Galaxy S10 users.

National Westminster (NatWest) Bank and Royal Bank of Scotland (RBS) have both pulled their apps from the Google Play Store, but only for Samsung Galaxy S10 users. The banks’ decisions to pull their respective apps were due to security concerns surrounding the flaw in the Galaxy S10’s fingerprint scanner discovered last week. A few other Galaxy S10 users on Reddit also stated that their banking apps had disabled authentication via fingerprint.

A British woman discovered last week that a silicone screen protector allowed anyone to unlock her Galaxy S10, even if the other user had not registered a fingerprint on the device.

Since Samsung released a patch for this problem earlier today, the banks will likely reinstate their mobile apps for Galaxy S10 users.

If you are a customer of NatWest or RBS and own a Galaxy S10, are you able to use your mobile banking app? Have you received the update from Samsung to fix the fingerprint scanner? Let us know in the comments.

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Sam Medley
Sam Medley - Senior Tech Writer - 1129 articles published on Notebookcheck since 2016
I've been a computer geek my entire life. After graduating college with a degree in Mathematics, I worked in finance and banking a few years before taking a job as a database administrator. I started working with Notebookcheck in October of 2016 and have enjoyed writing news and reviews. I've also written for other outlets including UltrabookReview and GeeksWorldWide, focusing on consumer guidance and video gaming. My areas of interest include the business side of technology, retro gaming, Linux, and innovative gadgets. When I'm not writing on electronics or tinkering with a device, I'm either outside with my family, enjoying a decade-old video game, or playing drums or piano.
contact me via: @samuel_medley
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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2019 10 > UK banks remove mobile bank services and apps from Samsung Galaxy S10
Sam Medley, 2019-10-24 (Update: 2019-10-24)