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The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect

The issue seems to be present across the Redmi Note 9 range. (Source: Xiaomi)
The issue seems to be present across the Redmi Note 9 range. (Source: Xiaomi)
The Redmi Note 9 series offers some of the best value smartphones on the market but it appears Xiaomi's quality control isn't quite up to par. There have now been multiple reports of defective camera modules that fail to prevent dust from getting under the glass, with Xiaomi acknowledging the issue.

The Redmi Note 9 series is widely regarded as offering some of the best value mid-range smartphones on the market right now, with the Redmi Note 9, Redmi Note 9 Pro, and the other numerous variants offering excellent value for money. It seems, however, that the phones may have an issue.

Going by multiple reports on the Mi Forums, the camera module on the Redmi Note 9 series appears to allow dust get under the glass, essentially rendering the camera useless. Ever tried taking a picture with a dirty lens? Well, this is even worse, as the smear is under the lens. A simple wipe solves nothing in this case.

Xiaomi seems to be aware of the issue, too. A few months ago, Alvin Tse, General Manager of Xiaomi Indonesia, confirmed that the company had, indeed, received reports and would be tightening up its quality control to prevent further cases. Also, those with the issue would be attended to at Xiaomi's service centers.

New cases have been reported since then, but there's no way of knowing if QC has actually been improved since then, or if the new cases are on units produced before the supposed QC improvement.

Have you noticed this issue on your Redmi Note 9 series device? Let us know in the comments below.

Dust under the camera glass of the Redmi Note 9 Pro.
Dust under the camera glass of the Redmi Note 9 Pro.

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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2020 08 > The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Ricci Rox, 2020-08-23 (Update: 2020-08-23)
Ricci Rox
Ricci Rox - News Editor - @riccirox
I'm a freelance copywriter who lives and dies for tech. Android, ​especially. The smartphone market is one going through an impressive growth spurt, so I crawl the Internet with keen interest in a technological ecosystem that doesn't seem to be slowing down anytime soon.