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The Mi A3 receives a debilitating update; Xiaomi acknowledges fault

The Mi A3. (Source: TechCrunch)
The Mi A3. (Source: TechCrunch)
Xiaomi's poor form with Android One software is well-documented but the latest stunt may be a tough pill for owners of the Mi A3 to swallow. Mi A3 owners across the globe woke up to a new 1.40 GB OTA that appears to have been intended for Mexican models only, and has now disabled dual-SIM functionality on the phones of those unfortunate enough to have installed it.
Ricci Rox,
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Xiaomi continues to drop the ball with its Mi A-series. In the early hours of today, owners of the Mi A3 started receiving a new update that most expected to be the July security patch. The result? A whole lot of weirdness.

It appears that Xiaomi sent out an update for the Mexican model of the Mi A3 to global units, leaving owners of the phone in quite the conundrum. After installing the update, there are multiple reports of Mi A3 owners being greeted by a Telcel boot animation. The update also appears to have come with the suite of Telcel apps, as well as disabling dual-SIM functionality for the phone. 

Reportedly, the company has come back with a response to the issue:

We are aware of the software update issue on a few Mi A3 devices. On further investigation, we have identified it to be a technical issue due to which a software update not meant for Indian users, was shared inadvertently. This issue has been fixed already from our side and our technical teams are working on a recovery solution that will be rolled out soon.

The update carries the build number "V11.0.3.0.QFQMXTC", and weighs in at a mighty 1.40 GB. Android One monthly patches are a lot smaller than that—usually under 100 MB—so, in hindsight, that file size was a red flag. Those who have installed the update have the option of manually flashing the latest June firmware, or waiting for a new update from Xiaomi. 

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Ricci Rox
Ricci Rox - Senior Tech Writer - 2058 articles published on Notebookcheck since 2017
I like tech, simple as. Half the time, you can catch me writing snarky sales copy. The rest of the time, I'm either keeping readers abreast with the latest happenings in the mobile tech world or watching football. I worked as both a journo and freelance content writer for a couple of years before joining the Notebookcheck team in 2017. Feel free to shoot me some questions on Twitter or Reddit if it so tickles thine fancy.
contact me via: @riccirox, LinkedIn
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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2020 07 > The Mi A3 receives a debilitating update; Xiaomi acknowledges fault
Ricci Rox, 2020-07-13 (Update: 2020-07-13)