Microsoft pauses Windows 10 update due to file deletion fears

A “known issue” post has appeared on the Windows 10 support site in regard to Microsoft’s latest OS update (October 2018, version 1809). The notice reads:

We have paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigate isolated reports of users missing some files after updating.

Apparently, some early users of the new update have taken to various online social platforms to warn others about serious issues they have encountered. One person stated they had lost 220 GB of personal files, including photos and documents, after installing the update. Another explained how a bug with the Intel Display Audio driver included with the update was creating increased CPU usage in devices with processors from Intel’s Skylake generation and newer, leading to reduced battery life.

The affected update was due to start automatically downloading to Windows 10 users on October 9, but it’s now unclear when the update rollout will be restarted. Microsoft has advised those users who have already manually downloaded the update not to install it. If you have downloaded and installed the update and it has adversely affected your machine, then you should contact your local Microsoft customer service center (list of numbers here).

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