Notebookcheck
, , , , , ,
search relation.
, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,
 

Some Windows 10 Pro licenses are reportedly getting deactivated to Windows 10 Home

Some Windows 10 Pro users are being prompted to install the Home license. (Source: /u/cwsink on Reddit)
Some Windows 10 Pro users are being prompted to install the Home license. (Source: /u/cwsink on Reddit)
A strange bug in Microsoft's activation servers is causing deactivation of several Windows 10 Pro licenses and prompting users to install Windows 10 Home. Trying to purchase a Pro key from the Store is apparently not solving the problem. Fortunately, Microsoft is aware of this issue and said that it is working to resolve it at the earliest.

Working For Notebookcheck

Are you a techie who knows how to write? Then join our Team! English native speakers welcome!

News Writer - Details here

Several users have taken to Reddit to report a mysterious deactivation of their Windows 10 Pro license. They were being prompted that the existing license is for Windows 10 Home and that a Pro license can be ordered from the Store. Thing is, going to the Store apparently has no effect. The issue seems to mostly affect users who have migrated their Windows 7 or Windows 8.x Pro licenses to Windows 10. However, several Insiders have also reported of similar deactivations indicating that this could be a problem at Microsoft's end.

This sudden license change is not just from Pro to Home. A Reddit user said that upon restarting the PC, the license got converted to Windows 10 Enterprise for Virtual Desktops so clearly there's something wrong with Microsoft's activation servers. This issue seems to affect those running even earlier Windows 10 versions as well.

Thankfully, Microsoft is aware of the problem and said that their engineers are on it. Microsoft support chat seems to have told a customer that, "Customer will be notified when the issue is resolved". The company has also released a statement on the Microsoft Answers forum that reads,

Microsoft has just released an Emerging issue announcement about current activation issue related to Pro edition recently. This happens in Japan, Korea, American and many other countries.I am very sorry to inform you that there is a temporary issue with Microsoft's activation server at the moment and some customers might experience this issue where Windows is displayed as not activated.

Our engineers are working tirelessly to resolve this issue and it is expected to be corrected within one to two business days."

So, in the event your license got deactivated on its own, just leave it as is and your PC should automatically get activated as soon as Microsoft fixes the activation server issue. If needed, you can try your luck with Microsoft Support to see if they can issue a replacement Pro key but it shouldn't take long before Microsoft corrects the error. 

Did you experience a sudden deactivation or change of your Windows 10 Pro license? Let us know in the comments below.

, , , , , ,
search relation.
, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,
 

Source(s)

Read all 3 comments / answer
static version load dynamic
Loading Comments
Comment on this article
Vaidyanathan Subramaniam
Vaidyanathan Subramaniam - Managing Editor - 1390 articles published on Notebookcheck since 2012
Though a cell and molecular biologist by training, I have been drawn towards computers from a very young age ever since I got my first PC in 1998. My passion for technology grew quite exponentially with the times, and it has been an incredible experience from being a much solicited source for tech advice and troubleshooting among family and friends to joining Notebookcheck in 2017 as a professional tech journalist. Now, I am a Lead Editor at Notebookcheck covering news and reviews encompassing a wide gamut of the technology landscape for Indian and global audiences. When I am not hunting for the next big story or taking complex measurements for reviews, you can find me unwinding to a nice read, listening to some soulful music, or trying out a new game.
contact me via: @Geeky_Vaidy
Please share our article, every link counts!
> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2018 11 > Some Windows 10 Pro licenses are reportedly getting deactivated to Windows 10 Home
Vaidyanathan Subramaniam, 2018-11- 8 (Update: 2018-11- 8)