Two-Sided Use: Philips Unveils Business Monitor With Dual Displays for Customer Service and Co-Working

Philips has unveiled the Philips 24B2D5300, a new business monitor featuring a dual-display setup. The 23.8-inch screen is designed to open up new possibilities for customer-facing environments, co-working spaces and collaborative business workflows.

Both the front and rear side feature a 23.8-inch IPS panel with a Full HD resolution of 1,920 × 1,080 pixels. Philips also equips the monitor with a 120 Hz refresh rate — still relatively uncommon in the business segment, where many office displays continue to offer only 60 Hz.

As expected from a dual-display monitor, users can either mirror the content on both screens or extend the desktop across the two panels. The latter setup allows employees to keep sensitive company information hidden while moving relevant content directly onto the customer-facing display. This helps maintain data privacy while still enabling efficient communication with clients.

The concept makes the Philips 24B2D5300 suitable for a wide range of professional use cases, including reception desks, banks, healthcare facilities, service counters and other customer-facing environments. The monitor could also be useful in large office spaces, where two employees may work independently on opposite sides of the screen while still sharing a single PC when collaboration is needed.

However, the monitor does not include touchscreen functionality. A touch-enabled version could become a logical next step, especially for faster self-service and check-in processes where customers could directly interact with their side of the display.

The Philips 24B2D5300 has been available since May through specialist retailers in Germany and Austria at a price of €429.