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Samsung recalling all Galaxy Note 7 units sold so far

Samsung recalling all Galaxy Note 7 phablets sold due to battery-related problems
Samsung Galaxy Note 7 blown up
Shortly after the first report of a Galaxy Note 7 battery blowing up surfaced online, Samsung decided to recall all units sold worldwide and to replace them.

Samsung Galaxy Note 7 arrived on the market less than a month ago, and it received a lot of positive reviews. Unfortunately, what appeared to be an isolated incident caused by a defective third-party cable adapter ended up as a series of blown-up battery cases that the South Korean giant is taking very seriously.

In a statement issued earlier today, Samsung highlighted they are taking every incident reported by its users "very seriously" and, "In response to recently reported cases of the new Galaxy Note7, we conducted a thorough investigation and found a battery cell issue." As of September 1st, Samsung was informed about no less than 35 cases and took a drastic decision. 

First of all, Galaxy Note 7 sales have just been stopped. However, Samsung also reveals that "For customers who already have Galaxy Note7 devices, we will voluntarily replace their current device with a new one over the coming weeks." This means no less than 2.5 million units worldwide.

All in all, this is a big effort for Samsung, but also helps them score a lot of points in the "customer satisfaction" department.

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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2016 09 > Samsung recalling all Galaxy Note 7 units sold so far
Codrut Nistor, 2016-09- 2 (Update: 2016-09- 2)
Codrut Nistor
Codrut Nistor - News Editor
Although I have been writing about new software and hardware for almost a decade, I consider myself to be old school. I always enjoy listening to music on CD or tape instead of digital files and I will not even get into the touchscreen vs physical keys debate. However, I also enjoy new technology, as I now have the chance to take a look at the future every day. I joined the Notebookcheck crew back in 2013 and I have no plans to leave the ship anytime soon.