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Samsung recalling all Galaxy Note 7 units sold so far

Samsung recalling all Galaxy Note 7 phablets sold due to battery-related problems
Samsung Galaxy Note 7 blown up
Shortly after the first report of a Galaxy Note 7 battery blowing up surfaced online, Samsung decided to recall all units sold worldwide and to replace them.
Codrut Nistor,
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Samsung Galaxy Note 7 arrived on the market less than a month ago, and it received a lot of positive reviews. Unfortunately, what appeared to be an isolated incident caused by a defective third-party cable adapter ended up as a series of blown-up battery cases that the South Korean giant is taking very seriously.

In a statement issued earlier today, Samsung highlighted they are taking every incident reported by its users "very seriously" and, "In response to recently reported cases of the new Galaxy Note7, we conducted a thorough investigation and found a battery cell issue." As of September 1st, Samsung was informed about no less than 35 cases and took a drastic decision. 

First of all, Galaxy Note 7 sales have just been stopped. However, Samsung also reveals that "For customers who already have Galaxy Note7 devices, we will voluntarily replace their current device with a new one over the coming weeks." This means no less than 2.5 million units worldwide.

All in all, this is a big effort for Samsung, but also helps them score a lot of points in the "customer satisfaction" department.

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Codrut Nistor
Codrut Nistor - Senior Tech Writer - 5436 articles published on Notebookcheck since 2013
In my early school days, I hated writing and having to make up stories. A decade later, I started to enjoy it. Since then, I published a few offline articles and then I moved to the online space, where I contributed to major websites that are still present online as of 2021 such as Softpedia, Brothersoft, Download3000, but I also wrote for multiple blogs that have disappeared over the years. I've been riding with the Notebookcheck crew since 2013 and I am not planning to leave it anytime soon. In love with good mechanical keyboards, vinyl and tape sound, but also smartphones, streaming services, and digital art.
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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2016 09 > Samsung recalling all Galaxy Note 7 units sold so far
Codrut Nistor, 2016-09- 2 (Update: 2016-09- 2)