HP issuing worldwide battery recall for its notebooks

HP issuing worldwide battery recall for its notebook lineup
HP issuing worldwide battery recall for its notebook lineup
Readers who have purchased an Envy, ProBook, Presario, or Pavilion notebook within the past three years may want to download the utility checker.

The recall concerns Panasonic batteries for certain HP notebooks including those from the Compaq, ProBook, Envy, Presario, and Pavilion series sold between March 2013 and August 2015. Additionally, batteries that have been sold or purchased separately as spares may also be affected. These modules have been shown to overheat and catch on fire under certain conditions.

Batteries with the following serial numbers are affected by the recall: 6BZLU^^^^^^^^^, 6CGFK^^^^^^^^^, 6CGFQ^^^^^^^^^, 6CZMB^^^^^^^^^, 6DEMA^^^^^^^^^, 6DEMH^^^^^^^^^, 6DGAL^^^^^^^^^, 6EBVA^^^^^^^^^

While the list is thankfully short, these models are present on a large number of notebooks. HP is providing steps for replacing said batteries and is asking affected users to stop using the batteries immediately and to remove them from notebooks if possible to reduce the risk of damage.

Customers can check or download software from HP that can automatically detect and warn owners if their notebook batteries are affected by the recall.

Recalls due to battery or power concerns are not uncommon. Toshiba recently issued a recall on 100,000 laptop batteries while Microsoft issued a recall on certain AC adapters for its Surface family of tablets all within the last six months.


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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2016 06 > HP issuing worldwide battery recall for its notebooks
Florian Wimmer/ Allen Ngo, 2016-06-20 (Update: 2016-06-20)
Allen Ngo
Allen Ngo - US Editor in Chief
After graduating with a B.S. in environmental hydrodynamics from the University of California, I studied reactor physics to become licensed by the U.S. NRC to operate nuclear reactors. There's a striking level of appreciation you gain for everyday consumer electronics after working with modern nuclear reactivity systems astonishingly powered by computers from the 80s. When I'm not managing day-to-day activities and US review articles on Notebookcheck, you can catch me following the eSports scene and the latest gaming news.