Users claiming battery issues with aging Surface Pro 3 tablets

Battery report of an affected unit (Source: Kridsada Thanabulpong)
Battery report of an affected unit (Source: Kridsada Thanabulpong)
Some Surface Pro 3 units equipped with internal batteries provided by Simplo appear to be discharging unusually fast. Microsoft has yet to announce anything formal about the user complaints.

Surface Pro 3 owners who may have suspicions of a weakening battery life might be on to something. According to, a number of users on Microsoft's own forums are claiming that battery life has been draining rather quickly and conveniently right after the expiration of the original one-year limited warranty.

The problem can be traced back to specific suppliers of the internal battery, so not all Surface Pro 3 models are affected. Specifically, models equipped with batteries provided by Simplo have a higher chance of being faulty compared to those from LG.

The most convenient method for checking the internal battery supplier is by using the built-in Windows Battery Report feature. Owners should open Command Prompt and enter in the following command:

powercfg /batteryreport

Microsoft has already announced that the issue will be investigated despite the fact that forum users are almost certain that this is a hardware problem and is unlikely to be software related. The company recently announced a recall of its Surface power adapters earlier this year.


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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2016 07 > Users claiming battery issues with aging Surface Pro 3 tablets
Benjamin Herzig/ Allen Ngore, 2016-07-24 (Update: 2016-07-24)
Allen Ngo
Allen Ngo - US Editor in Chief
After graduating with a B.S. in environmental hydrodynamics from the University of California, I studied reactor physics to become licensed by the U.S. NRC to operate nuclear reactors. There's a striking level of appreciation you gain for everyday consumer electronics after working with modern nuclear reactivity systems astonishingly powered by computers from the 80s. When I'm not managing day-to-day activities and US review articles on Notebookcheck, you can catch me following the eSports scene and the latest gaming news.