Users claiming battery issues with aging Surface Pro 3 tablets

Battery report of an affected unit (Source: Kridsada Thanabulpong)

Some Surface Pro 3 units equipped with internal batteries provided by Simplo appear to be discharging unusually fast. Microsoft has yet to announce anything formal about the user complaints.

by Benjamin Herzig/ Allen Ngore, 2016/07/24

Surface Pro 3 owners who may have suspicions of a weakening battery life might be on to something. According to Thurrott.com, a number of users on Microsoft's own forums are claiming that battery life has been draining rather quickly and conveniently right after the expiration of the original one-year limited warranty.

The problem can be traced back to specific suppliers of the internal battery, so not all Surface Pro 3 models are affected. Specifically, models equipped with batteries provided by Simplo have a higher chance of being faulty compared to those from LG.

The most convenient method for checking the internal battery supplier is by using the built-in Windows Battery Report feature. Owners should open Command Prompt and enter in the following command:

powercfg /batteryreport

Microsoft has already announced that the issue will be investigated despite the fact that forum users are almost certain that this is a hardware problem and is unlikely to be software related. The company recently announced a recall of its Surface power adapters earlier this year.