Samsung Galaxy Note 7 Recall: Almost 60 percent swapped
Samsung said in a new statement that 57 percent of all affected Galaxy Note 7 smartphones have now been swapped. Based on the current rate of product exchange, Samsung has set a date for the Galaxy Note7 to go back on sale in Europe from Oct. 28, subject to a full completion of the exchange programme.
David Lowes, Chief Marketing Officer, Samsung Electronics Europe:
"Our message of safety first is getting through to Galaxy Note7 owners who are doing the right thing by exchanging for a new device quickly and safely. We have worked hard to bring replacement Galaxy Note7 phones to Europe so we can ensure the safety of our customers and minimise their inconvenience. We would like to thank our customers for their patience and loyalty to Samsung and the Galaxy Note7. For our remaining customers, we urge them to act now, exchange the device and get a brand new Galaxy Note7 today."
Samsung reiterated its request that owners in Europe affected by the current recall should power off their existing Galaxy Note 7 immediately and turn them in through the exchange programme. The company added that since September 19, 90 percent of Galaxy Note 7 customers who turned in their device through the exchange program across Europe have opted for a replacement Note 7. Three percent chose an alternative Samsung Galaxy smartphone.