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Microsoft Surface Pro has a hibernation-related bug

Surface Pro 2017 plagued by hibernation bug, Microsoft working on it
Microsoft Surface Pro 2017
The successor of the Surface Pro 4 is now facing a new bug, this time involving random entries in hibernation mode. Fortunately, it seems that Microsoft has already identified the issue and a fix should arrive soon.

Last month, Microsoft introduced a new Surface Pro tablet but decided not to name it Surface Pro 5 as rumored, returning to "Surface Pro" and nothing more. In the meantime, this new slate already faced a few problems, and now the time has come for a new bug to show up, as more users complained of random hibernation mode activation, as well as random shutdowns.

On June 17, a user of the Microsoft Community website posted his issue about the Surface Pro 2017 "turning off or hibernating randomly" and, on July 10, Microsoft replied that the issue had been apparently identified and a fix is being tested. Sadly, the update posted on July 12 says that "this fix was not included in the 7/11 Windows update, as testing still continues."

Microsoft's new Surface Pro starts at $799 USD (Core m3, 4 GB RAM, 128 GB SSD) and goes all the way up to $2,699 USD (Core i7, 16 GB RAM, 1 TB SSD). However, Microsoft still has to launch LTE versions of this new slate, as none have been released yet.


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Codrut Nistor, 2017-07-14 (Update: 2017-07-14)