Complaints growing regarding excessive backlight bleed on Surface Pro 2017

Over the last few generations Microsoft has targeted the premium end of the market with their line of Surface devices to help set an example for OEMs such as Dell. In earlier devices, their quality control had been fairly good; however, the Surface Pro 2017 has had problems with hibernation, thermal throttling, and now a growing number of complaints about excessive screen bleed.

While it isn't unusual to have a slight bit of brightness around the edge of a laptop or tablet display when showing a dark background, some new Surface Pro devices seem to have what has been described as "... looking something like the fading sun on the horizon". On units with this problem, it appears to always show on the edge where the keyboard connects regardless of orientation, likely due to where the backlight is positioned.

Frustrated user "Surface Guy" has started a thread on the Microsoft Answers forum, which at the time of writing has 218 users claiming to have the same issue. Since backlight bleed on cheaper devices is often seen as a fact of life, it remains to be seen if Microsoft will consider this as a fault worthy of replacement on their premium devices.

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