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Microsoft Surface Pro 4 flickering screen? Ice it down

Microsoft Surface Pro 4 display flickering (Source: George Visvikis)
Microsoft Surface Pro 4 display flickering (Source: George Visvikis)
While the Surface Book had screen flickering issues that were solved with a software update, this time the Surface Pro 4 seems to be facing a classic case of overheating-induced flickering. Although it might not be a good solution in the long run, it looks like adding some ice helps to quickly eliminate the problem.
Codrut Nistor,

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The Microsoft Surface Pro 4 has been around for a while now, but it looks like many units are starting to face severe display problems. Obviously, it often happens with touchscreen devices to face such problems once their warranty period is over, but this might turn into a serious PR problem for Microsoft if the number of affected units keeps growing.

As revealed by this thread on Microsoft's support forums, the Surface Pro 4 has been hit by these issues for more than a year already. To make it even worse, many of the affected units started to show the symptoms after the end of their warranty period.

A website called Flicker Gate has been set up by the owners of Surface Pro 4 convertibles who ran into problems with their devices and the front page says it all: "We are 1800+ customers who lost $2.8 Millions+ due to faulty/defective Microsoft Surface Pro devices. Microsoft's Support team is disregarding our issue" However, Microsoft recently issued a short statement that confirms they are aware of the problem and the owners of defective Surface Pros should get in touch with the company's support team.

According to the aforementioned website, the screen problems return even after 3 or 4 consecutive replacements. The solution? Ice the Surface Pro 4, as you can see in the movie below!

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Codrut Nistor
Codrut Nistor - Senior Tech Writer - 5461 articles published on Notebookcheck since 2013
In my early school days, I hated writing and having to make up stories. A decade later, I started to enjoy it. Since then, I published a few offline articles and then I moved to the online space, where I contributed to major websites that are still present online as of 2021 such as Softpedia, Brothersoft, Download3000, but I also wrote for multiple blogs that have disappeared over the years. I've been riding with the Notebookcheck crew since 2013 and I am not planning to leave it anytime soon. In love with good mechanical keyboards, vinyl and tape sound, but also smartphones, streaming services, and digital art.
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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2018 02 > Microsoft Surface Pro 4 flickering screen? Ice it down
Codrut Nistor, 2018-02- 2 (Update: 2018-02- 2)