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Gamers complaining of DualSense controller drift as law firm starts circling

The Sony PS5 DualSense controller is the best ever from the company, but it might be facing early quality issues. (Image: Sony)
The Sony PS5 DualSense controller is the best ever from the company, but it might be facing early quality issues. (Image: Sony)
Sony’s PS5 has launched to generally positive reviews but it has faced its fair share of gremlins such as discs getting stuck on the drive through to some consoles becoming bricked. Now, a US law firm is investigating a potential class action lawsuit against the company for what appears to be an emerging issue with its all-new DualSense controller.

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It’s not unusual that when a new consumer electronics product launches that it will experience bugs of some description. Sometimes it will be software related and can be fixed with a software patch while other times it might necessitate a return for a hardware fix --in extreme cases it might result in a product recall. Although Sony’s PS5 gaming console has launched to overwhelmingly positive reviews, it has had its fair share of glitches.

We’ve seen reports of discs failing to eject properly right through to users having their consoles bricked for one reason or another. A number of the early glitches have been patched with software updates but it now appears that there could be another emerging issue with the DualSense controller. The same US law firm that filed a class-action lawsuit against Nintendo for the notorious controller drift issue plaguing its Joy-Con controller is now investigating a similar issue with Sony’s otherwise excellent DualSense controller.

The firm has set up a questionnaire page for PS5 owners who might be experiencing controller drift. For the uninitiated, controller drift is when the controller will register an input from the user even though the controller isn’t being touched. We’ve even seen this issue ourselves on the Xbox Elite Controller Series 2 which is also subject to a lawsuit. Nintendo tried and failed to address the issue with firmware updates but couldn’t get on top of it. It remains to be seen how widespread the problem actually is and whether Sony can address it with a software patch, or whether controllers will need to be fixed or replaced altogether.

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Sanjiv Sathiah
Sanjiv Sathiah - Senior Tech Writer - 1291 articles published on Notebookcheck since 2017
I have been writing about consumer technology over the past ten years, previously with the former MacNN and Electronista, and now Notebookcheck since 2017. My first computer was an Apple ][c and this sparked a passion for Apple, but also technology in general. In the past decade, I’ve become increasingly platform agnostic and love to get my hands on and explore as much technology as I can get my hand on. Whether it is Windows, Mac, iOS, Android, Linux, Nintendo, Xbox, or PlayStation, each has plenty to offer and has given me great joy exploring them all. I was drawn to writing about tech because I love learning about the latest devices and also sharing whatever insights my experience can bring to the site and its readership.
contact me via: @t3mporarybl1p
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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2021 02 > Gamers complaining of DualSense controller drift as law firm starts circling
Sanjiv Sathiah, 2021-02-11 (Update: 2021-02-11)