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iPhones with third-party batteries are now eligible for authorized Apple repairs

iPhones with third-party batteries are now eligible for authorized Apple repairs. (Source: iFixit)
iPhones with third-party batteries are now eligible for authorized Apple repairs. (Source: iFixit)
iPhones whose batteries have been replaced by third-party repair shops are now eligible for service at Genius Bars and Apple Authorized Service Providers (AASPs). The new guidelines are applicable worldwide and provide for both battery and component replacement but the guidelines are restricted only to third-party batteries. Apple will still deny service if any other component has been altered via non-Apple repairs.

French blog iGeneration reports that Apple is now accepting iPhones with aftermarket batteries for service at Genius Bars and Appple Authorized Service Providers (AASPs). MacRumors has obtained an internal Apple document that also confirms this. The news holds significance as such repairs were denied by Apple so far irrespective of the nature of the defect.

Welcoming the decision, iFixit's Kay-Kay Clapp said,

This decision proves that now, more than ever, the third-party repair ecosystem is an integral part of maintaining Apple's high-quality customer experience. If Apple is getting enough third-party repaired phones for a policy change, they clearly don't have the reach or capacity to maintain all the iPhones that they've sold. All of us, including Apple, benefit from the service provided by the repair community."

The new instructions say that Genius Bars and AASPs can go ahead with repairs to any iPhone component such as display, logic board, microphones, etc. even if the battery is a non-Apple one and works fine. If the repair is with the battery itself, Apple Service must drain the battery to less than 60% before swapping it with a genuine Apple battery for a standard fee.

Genius Bars and AASPs are also permitted to identify excess adhesive or broken battery tabs and can replace the entire iPhone for the cost of a battery replacement at their discretion.

The new guidelines will come into effect from today worldwide but seem to be applicable only for third-party batteries. iPhones with third-party replacements of other components such as logic boards, microphones, Lightning connectors, TrueDepth sensors, etc. will still be declined service.

Previously, we reported that Apple can potentially deny service to the new MacBook Pros with Touch Bar that have been subjected to third-party repair by checking up component status via the T2 chip. However, it looks like Apple is yet to activate that mechanism as of date.

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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2019 03 > iPhones with third-party batteries are now eligible for authorized Apple repairs
Vaidyanathan Subramaniam, 2019-03- 7 (Update: 2019-03- 7)
Vaidyanathan Subramaniam
Vaidyanathan Subramaniam - News Editor
I am a cell and molecular biologist and computers have been an integral part of my life ever since I laid my hands on my first PC which was based on an Intel Celeron 266 MHz processor, 16 MB RAM and a modest 2 GB hard disk. Since then, I’ve seen my passion for technology evolve with the times. From traditional floppy based storage and running DOS commands for every other task, to the connected cloud and shared social experiences we take for granted today, I consider myself fortunate to have witnessed a sea change in the technology landscape. I honestly feel that the best is yet to come, when things like AI and cloud computing mature further. When I am not out finding the next big cure for cancer, I read and write about a lot of technology related stuff or go about ripping and re-assembling PCs and laptops.