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iPhones with third-party batteries are now eligible for authorized Apple repairs

iPhones with third-party batteries are now eligible for authorized Apple repairs. (Source: iFixit)
iPhones with third-party batteries are now eligible for authorized Apple repairs. (Source: iFixit)
iPhones whose batteries have been replaced by third-party repair shops are now eligible for service at Genius Bars and Apple Authorized Service Providers (AASPs). The new guidelines are applicable worldwide and provide for both battery and component replacement but the guidelines are restricted only to third-party batteries. Apple will still deny service if any other component has been altered via non-Apple repairs.

French blog iGeneration reports that Apple is now accepting iPhones with aftermarket batteries for service at Genius Bars and Appple Authorized Service Providers (AASPs). MacRumors has obtained an internal Apple document that also confirms this. The news holds significance as such repairs were denied by Apple so far irrespective of the nature of the defect.

Welcoming the decision, iFixit's Kay-Kay Clapp said,

This decision proves that now, more than ever, the third-party repair ecosystem is an integral part of maintaining Apple's high-quality customer experience. If Apple is getting enough third-party repaired phones for a policy change, they clearly don't have the reach or capacity to maintain all the iPhones that they've sold. All of us, including Apple, benefit from the service provided by the repair community."

The new instructions say that Genius Bars and AASPs can go ahead with repairs to any iPhone component such as display, logic board, microphones, etc. even if the battery is a non-Apple one and works fine. If the repair is with the battery itself, Apple Service must drain the battery to less than 60% before swapping it with a genuine Apple battery for a standard fee.

Genius Bars and AASPs are also permitted to identify excess adhesive or broken battery tabs and can replace the entire iPhone for the cost of a battery replacement at their discretion.

The new guidelines will come into effect from today worldwide but seem to be applicable only for third-party batteries. iPhones with third-party replacements of other components such as logic boards, microphones, Lightning connectors, TrueDepth sensors, etc. will still be declined service.

Previously, we reported that Apple can potentially deny service to the new MacBook Pros with Touch Bar that have been subjected to third-party repair by checking up component status via the T2 chip. However, it looks like Apple is yet to activate that mechanism as of date.

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Vaidyanathan Subramaniam
Vaidyanathan Subramaniam - Managing Editor - 1592 articles published on Notebookcheck since 2012
Though a cell and molecular biologist by training, I have been drawn towards computers from a very young age ever since I got my first PC in 1998. My passion for technology grew quite exponentially with the times, and it has been an incredible experience from being a much solicited source for tech advice and troubleshooting among family and friends to joining Notebookcheck in 2017 as a professional tech journalist. Now, I am a Lead Editor at Notebookcheck covering news and reviews encompassing a wide gamut of the technology landscape for Indian and global audiences. When I am not hunting for the next big story or taking complex measurements for reviews, you can find me unwinding to a nice read, listening to some soulful music, or trying out a new game.
contact me via: @Geeky_Vaidy
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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2019 03 > iPhones with third-party batteries are now eligible for authorized Apple repairs
Vaidyanathan Subramaniam, 2019-03- 7 (Update: 2019-03- 7)