Notebookcheck Logo

Tesla to recall 130,000 Tesla Model 3, Model S, Model Y and Model X vehicles because of overheating AMD Ryzen processors

AMD's Ryzen APUs run too hot in modern Tesla vehicles. (Image source: Tesla)
AMD's Ryzen APUs run too hot in modern Tesla vehicles. (Image source: Tesla)
Tesla is having to recall 130,000 of its vehicles to address an issue that forces their touchscreens to work improperly. Apparently, the cause of the issue is AMD's Ryzen APU, which features integrated RDNA 2 graphics. While modern Tesla's may match the performance of a Sony PlayStation 5, they cannot adequately dissipate waste heat.

According to the National Highway Traffic Safety Administration (NHTSA), Tesla will have to recall some 130,000 vehicles because of overheating problems. Reportedly, affected the processor in affected vehicles can overheat as the car is fast charging, compromising the large touchscreen. NHTSA adds that the overheating processor prevents the touchscreen from working correctly, or at all in some cases.

Supposedly, Tesla can fix the issue with a software update, which it began distributing on May 3. Tesla has reported to the NHTSA that the overheating processor also throttles performance, as is the case with laptops and smartphones, and even restarts the infotainment system. Unsurprisingly, this results in delayed inputs or nothing being displayed on the infotainment system.

Given that Tesla's rely heavily on their infotainment systems for basic functions, it should come as no surprise that NHTSA considers this issue a safety risk. On its recall notice, the organisation notes that:

A lagging or restating CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings and warning lights, increasing the risk of a crash.

For reference, the issue only affected Model S and Model X vehicles produced between 2021 and 2022, or the Model 3 and Model Y built this year. The NHTSA reports that Tesla will notify owners by July 1, 2022. Alternatively, affected owners may contact Tesla customer service at 1-877-798-3752, quoting the recall number SB-22-00-009.

Source(s)

Read all 18 comments / answer
static version load dynamic
Loading Comments
Comment on this article
Please share our article, every link counts!
> Expert Reviews and News on Laptops, Smartphones and Tech Innovations > News > News Archive > Newsarchive 2022 05 > Tesla to recall 130,000 Tesla Model 3, Model S, Model Y and Model X vehicles because of overheating AMD Ryzen processors
Alex Alderson, 2022-05-11 (Update: 2022-05-11)