Microsoft acquires content moderation solution provider Two Hat
According to this study, which was conducted with the help of 1,000 gamers, "Xbox players are the most toxic gamers, having the highest levels of physical aggression, verbal aggression, anger and hostility." Microsoft's latest corporate acquisition aims to improve the experience of Xbox gamers and it will probably be used in various other products of the company and also to help third parties to provide safe digital spaces for their customers.
At the end of last week, Two Hat joined the Redmond giant after a few years of working with Xbox and the Microsoft team. According to Two Hat's blog post regarding this big move, the two companies "share the passion and drive to make meaningful change in the advancement of online civility and citizenship."
On the other hand, Microsoft's Dave McCarthy writes that "Two Hat’s technology has helped to make global communities in Xbox, Minecraft and MSN safer for users." He is also stating the fact that the company aims to help global online communities to be safer and inclusive for everyone to participate.
Considering what I mentioned in the first paragraph, Microsoft and Two Hat have a long and tedious road ahead. Unsurprisingly, the financial terms of the deal have not been disclosed by any of the involved parties so far. Do you think that Xbox gamers are that toxic? How do you feel about being a part of Microsoft's global communities? As usual, feel free to share your thoughts in the comments section.