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Microsoft buys FieldOne

Microsoft acquires FieldOne Systems to better compete in the field service management market
Microsoft acquires FieldOne
The Redmond giant makes this move aiming to better compete in the field service management market four months after an agreement to integrate Microsoft Dynamics with FieldOne’s flagship suite.

Microsoft's Dynamics CRM Corporate Vice President Bob Stutz announced yesterday in a blog post the acquisition of FieldOne Systems, a company he describes as "a world-class provider of field service management solutions that allow organizations to better manage and deliver service to their customers in the field." 

FieldOne currently supplies field service apps to clients like Mitsubishi-Hitachi Power Systems and United Technologies. According to Fortune, Microsoft already forged a strategic alliance with FieldOne four months ago, with the goal to integrate Microsoft Dynamics with FieldOne's flagship app suite that includes inventory, routing, and scheduling. Bob Stutz also wrote that "Field service management is a specific but critically important area of customer service, providing companies with the ability to deliver end-to-end field service."

According to various estimates, this market is worth around $18 billion, but the competition Microsoft has to face is tough. This last acquisition by the Redmond giant places it face to face with ServiceMax, allied of Salesforce, as well as Oracle, who purchased last year TOA Technologies to increase its control in the field service management market.

As it usually happens with such deals, no financial terms of the transaction have been disclosed.

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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2015 07 > Microsoft buys FieldOne
Codrut Nistor, 2015-07-17 (Update: 2015-07-17)
Codrut Nistor
Codrut Nistor - News Editor
Although I have been writing about new software and hardware for almost a decade, I consider myself to be old school. I always enjoy listening to music on CD or tape instead of digital files and I will not even get into the touchscreen vs physical keys debate. However, I also enjoy new technology, as I now have the chance to take a look at the future every day. I joined the Notebookcheck crew back in 2013 and I have no plans to leave the ship anytime soon.