Google may be considering Live Support for new Nexus devices
Live support isn't exactly a new feature for troubleshooting devices. The Amazon Kindle Fire series, for example, lets users speak directly with customer service individuals on the tablet at almost any time for software help at no addition cost. Screen sharing can even allow the person on the other end to gain control of the tablet to guide the user as needed.
According to the latest rumors from Androidpolice.com, Google may be looking into a similar "Mayday" support application for its next generation of Nexus devices. The source is interesting in that not only does it shows a screenshot of the supposed live support screen, but it also shows the reworked navigation bar that Google may be implementing for Android N. Nonetheless, Androidpolice admits that this could simply be a mock up.
If true, Android N users may be able to speak with service representatives with a simple touch of a button. One big question still remains, however, as it is unknown if Google would be willing to offer the same live support services to other Android smartphones from major manufacturers.