Decathlon recalls more than a dozen e-bikes over motor-related problem

Decathlon has issued a recall for several of its Rockrider and Btwin electric bicycles in European countries, including the UK, the Netherlands and France. In a statement released on December 11th 2025, the company listed 14 SKUs affected by this issue:

• 4724119 E-ACTV 900 HF SAND-L
• 4724120 E-ACTV 900 HF SAND-M
• 4724121 E-ACTV 900 HF SAND - XL
• 4603059 E-ACTV 900 LF DARK GREEN - L
• 4603058 E-ACTV 900 LF DARK GREEN-M
• 4603057 E-ACTV 900 LF DARK GREEN-S
• 4603056 E-ACTV 900 LF LIGHT GREY - L
• 4603055 E-ACTV 900 LF LIGHT GREY - M
• 4603054 E-ACTV 900 LF LIGHT GREY - S
• 5393864 E-LD 940 LF-L/XL
• 5393865 E-LD 940 LF-S/M
• 4429399-E-LD 920 MF M
• 4429398-E-LD 920 MF S
• 4855832-E-LD 920 MF L

According to Decathlon, a recently identified problem with the software for the motor used on these e-bikes could cause the pedals to move backwards at random. The models affected were sold between April 1st 2025 and December 1st 2025. The company also notes that the issue was found in software version 8.2. If you own one of these e-bikes, with the motor running software version 8.2, you are advised to stop using the product immediately.

Affected customers can return the product to a Decathlon workshop, where it will be repaired. Presumably, you will not have to pay for this service, though this is not stated on the recall poster. To check if you are affected by this recall, you can complete this survey on the Decathlon website.