Asus clarifies ROG Matrix GeForce RTX 5090 situation: no recall, but shipments were temporarily halted and are now resuming for retailers

The Asus ROG Matrix GeForce RTX 5090 (Image source: Asus)

Asus has officially denied that it recalled the ROG Matrix GeForce RTX 5090, contrary to reports last week. The company said it adjusted the GPU’s shipment schedule to improve the product.

David Odejide, Published 12/09/2025

Several media outlets reported last week that Asus was pausing the shipment of the ROG Matrix GeForce RTX 5090. A Swedish retailer reportedly informed a customer that Asus wanted to address quality control issues with the card. The Taiwanese company has now provided more information about the situation.

Asus Germany admitted there was a delay. However, the company claimed it paused shipments to improve the product and customer experience, with shipments set to resume shortly.

To quote Asus’ public relations executive, Christian Wefers,

“There is no product recall for the ROG Matrix GeForce RTX 5090. We proactively adjusted the original timeline to allow additional time for product improvements and to ensure an optimal customer experience. The products will arrive at our partners within the next few days. Availability may vary by region.”

Asus also stated that customers who received the GPU before the official launch may continue using their units.

The ROG Matrix GeForce RTX 5090 is one of the most expensive variants of the card, retailing for about $4,000. It is equipped with four cooling fans and can draw up to 800 watts when paired with Asus’ Advanced BTF motherboard and a 12V-2x6 power supply. Asus is producing only 1,000 units globally, making it essentially a collector’s GPU.

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ComputerBase via VideoCardz

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David Odejide - Tech Writer - 382 articles published on Notebookcheck since 2024

I am a writer and software developer with a background in Mechanical Engineering and a distinction MSc in Environmental Management (Energy). My career spans fullstack development (building desktop, web, and Android apps for enterprise clients), Content Strategist/Business Developer in the solar industry, and writing research-driven articles on electric vehicles, renewable energy, and consumer tech. I previously ran WindowsFoneFans (remember when Windows phones were a thing?) as a social media hub for Windows phone enthusiasts. My work includes hundreds of video scripts on EVs and sustainability, with over 100 million views on YouTube. I also write about chipsets, mobile hardware, and emerging IT trends, drawing on years of hands-on development experience. Whether it is decoding Snapdragon nodes or analyzing offshore wind policy, I aim to deliver content that is both technically sound and widely accessible. In my spare time, I manage one of the largest LinkedIn groups for wind energy professionals and enjoy getting lost in Scotland’s natural beauty.

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David Odejide, 2025-12- 9 (Update: 2025-12- 9)

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