Apple Stores will soon repair iPads on-site following rip-off allegations

Several days ago, independent repair providers claimed that Apple was intentionally offering iPad replacement parts at such high prices that customers would be motivated to buy a new iPad instead. With replacement cameras costing up to $199, displays $749, and USB-C ports $250, it's not hard to understand this claim.

According to iGeneration, Apple still does not plan to offer replacement parts at lower prices, but repairs at the Apple Store may potentially become cheaper. While Apple previously had to send the iPad to a repair center to carry out even the simplest iPad repairs, the tablets will be repaired directly on site in future. By the end of the year, this is expected to be possible in 30 Apple Stores, and this service is likely to be gradually expanded to other locations. Which repairs exactly can be carried out on site remains unclear.

This change should not only make repairs significantly faster but also reduce costs. Apple traditionally charges a flat fee equivalent to the cost of a total loss before refunding customers once the actual repair costs have been determined. For example, a battery replacement for the current 11-inch iPad Pro costs $199, while customers have to pay $999 upfront for all other repairs to be carried out directly by Apple. Just like the iPhone or Mac, users will also be able to obtain a more accurate cost estimate for the iPad before requesting a repair.