Fan angry about cross-platform PS5 games emails PlayStation and receives reply from head office

The console wars may be winding down for this generation, but not all gamers are embracing that reality. A recent job posting suggested that more PlayStation exclusive games would debut on other platforms. That didn't sit well with one supporter, who decided to email the company with a complaint. To the surprise of some, the gamer received a response from the PlayStation Head Office.

In the reply, Sony claims that it "remains fully committed to delivering exceptional single-player experiences". The company admits to exploring ways to expand its reach, but is "committed to preserving the unique identity that PlayStation represents". While the response satisfied the Reddit poster, most readers believe the email is a cookie-cutter message sent to many customers.

The position of PlayStation executive Herman Hulst reflects the email sent to the perturbed gamer. In June, Hulst explained that Sony considers its single-player PS5 games an incentive for buyers to purchase a PlayStation console.

The job listing that prompted a strong reaction was for a Senior Director, Multiplatform & Account Management. In the description, the position mentions managing content on platforms, including Xbox and Nintendo. The company has ported many PlayStation exclusive games to PCs. Even so, seeing Helldivers 2 land on Series X|S consoles in August is more notable. Witnessing first-party PS5 games on a Nintendo handheld would also draw headlines.

Since news about the employment opportunity spread, insiders have downplayed its significance. According to Shinobi602, it's unlikely that every exclusive would release on competing consoles and PCs on day one. Instead, the company would be selective in choosing cross-platform games. To expand their player bases, live-service and some multiplayer games would make the most sense.

Clearly, there are still gamers who are proud of their consoles and the exclusive benefits that they offer. Nevertheless, Microsoft is showing how lucrative a multiplatform approach can be by topping the sales ranks on the rival PS5. Xbox, Nintendo, and PC users may soon have even fewer reasons to commit to a specific machine.