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The Redmi K20 and K20 Pro receive a surprising update

The Redmi K20 and K20 Pro can finally now stream Amazon Prime Video in HD. (Image source: Xiaomi)
The Redmi K20 and K20 Pro can finally now stream Amazon Prime Video in HD. (Image source: Xiaomi)
Unable to stream Amazon Prime in HD since their release earlier this year, the Redmi K20 and K20 Pro are no longer stuck in the mire of standard definition. While Xiaomi stated in October that it was working to address the issue, it seems that the fault may have lay at Amazon's door instead.
Alex Alderson,
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The Redmi K20 and K20 Pro are Widevine L1 certified devices, meaning that they should be capable of streaming DRM-protected content in HD from services like Amazon Prime and Netflix. However, both devices have been stuck streaming in SD on Amazon Prime since their release in June, despite their L1 certification. Xiaomi vowed to issue an update in October that would address the issue but was not forthcoming about the availability of the fix.

It may have taken over two months to fix, but Redmi K20 and K20 Pro owners can now stream Amazon Prime in HD. Xiaomi explains that Amazon had not whitelisted the series, although we remain unsure who bears the responsibility for that oversight. According to a post on Mi Community, to access HD streaming on the Redmi K20 or K20 Pro you must:

  • Make sure you have updated your app to the latest version.
  • Must have set content streaming at the highest.
  • [Have a] good, stable and fast internet connection.

Moreover, HD streaming will only work if your device has a locked bootloader, for some reason. We should stress that this is an update for the Amazon Prime Video app and not a system update. Incidentally, the K20 series still awaits Android 10, with Xiaomi having only pushed Android 9.0 Pie builds of MIUI 11 to the series so far. A recent China Beta build suggests that this could soon change, though.

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Alex Alderson
Alex Alderson - Senior Tech Writer - 3659 articles published on Notebookcheck since 2018
Prior to writing and translating for Notebookcheck, I worked for various companies including Apple and Neowin. I have a BA in International History and Politics from the University of Leeds, which I have since converted to a Law Degree. Happy to chat on Twitter or Notebookchat.
contact me via: @aldersonaj
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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2019 12 > The Redmi K20 and K20 Pro receive a surprising update
Alex Alderson, 2019-12-20 (Update: 2019-12-20)