Notebookcheck

Samsung Note 7 was afflicted by two separate issues: report

The report is alleged to reference a separate issue for both of the Note 7's battery manufacturers. (Source: Samsung)
The report is alleged to reference a separate issue for both of the Note 7's battery manufacturers. (Source: Samsung)
Samsung is due to report on the finding of their investigation into their Galaxy Note 7 recall on Monday. Leaks allege that the fires were the result of two separate problems: one manufacturer's battery didn't quite fit into the device, and the other manufacturer's battery had a manufacturing flaw.

After multiple delays, Samsung is due to report their findings of their completed investigation into the fires that plagued the release of their flagship Note 7 at an event in Korea on Monday. The Note 7 debacle cost Samsung over US$3 billion in Q4 2017 and caused untold damage to their reputation. Publicaly revealing the findings of their investigation may help the Korean tech giant to recoup somewhat.

According to some Wall Street Journal reporters who have caught an early look at the notes for the presentation, the Galaxy Note 7 was afflicted with not one but two problems with its batteries. Batteries from one supplier apparently didn't fit into the phone properly, and this resulted in pressure and overheating. The second problem was manufacturing flaws from one supplier, which may be the problem Samsung thought it had caught when it announced the first (ill-fated) recall. 

Source(s)

static version load dynamic
Loading Comments
Comment on this article
Please share our article, every link counts!
> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2017 01 > Samsung Note 7 was afflicted by two separate issues: report
Douglas Black, 2017-01-21 (Update: 2017-01-21)
Douglas Black
Douglas Black - News Editor
I am a university Lecturer and researcher in English writing, but I like to keep myself busy. Between weightlifting, MMA, and SCUBA diving, one of my life-long interests has always been computers. I used Macs until about 17 years ago when I switched to PCs because of an interest in games, but I'm still interested in top quality laptops that push the design envelope.