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Samsung Galaxy Note 8 facing serious problems

Samsung Galaxy Note 8 Android phablet battery drain bricked units problems late 2017
Samsung Galaxy Note 8
According to multiple Galaxy Note 8 users, their high-end phablets simply died after the battery ran out, refusing to charge and boot up. For now, Samsung is investigating the problem and advises all those affected to contact its customer support service.

A phablet or a smartphone that runs out of juice should simply be charged and powered on once again, right? Sadly, it looks like some Samsung Galaxy Note 8 users were not able to perform these steps lately, ending up with bricked devices after they shut down because their batteries were depleted.

According to multiple user reports that were picked up by PiunikaWeb, "after their unit ran out of battery or got completely discharged, it did not charge when the charger was plugged in, effectively refusing to get alive again." These failures were reported on Twitter and across quite a few help forums as well. 

At first sight, the problem seems isolated, but it also affects devices on Sprint, Verizon Wireless, and T-Mobile, so it is not limited to a single carrier. Jon Bothe's Twitter message should say it all: "The Note8 is a curse on me. First one lost wireless charging, second one lost wireless charging and now it's completely dead."

Samsung recently issued a statement to Times of India and advised those facing this problem to contact their local Samsung support service. There is no solution to the problem yet, and even though it seems to be something related to the wireless charging feature, trying to charge the handset with a cable does not help, either. The good part is that the Galaxy Note 8 does not seem to blow up like the Note 7 did. At least not yet. 

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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2017 12 > Samsung Galaxy Note 8 facing serious problems
Codrut Nistor, 2017-12-28 (Update: 2017-12-28)
Codrut Nistor
Codrut Nistor - News Editor
Although I have been writing about new software and hardware for almost a decade, I consider myself to be old school. I always enjoy listening to music on CD or tape instead of digital files and I will not even get into the touchscreen vs physical keys debate. However, I also enjoy new technology, as I now have the chance to take a look at the future every day. I joined the Notebookcheck crew back in 2013 and I have no plans to leave the ship anytime soon.