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Samsung Galaxy A3 (2016) with Nougat plagued by charging bug

Samsung Galaxy A3 (2016) facing charging bug after Nougat update (Source: Samsung)
Samsung Galaxy A3 (2016) (Source: Samsung)
More Galaxy A3 (2016) users who upgraded their handsets to Android 7.0 have been complaining that they cannot load the battery more than 87 percent. Even worse, it looks like none of the usual bug-fixing methods works.

The Samsung Galaxy A3 (2016) has been around for almost two years and it looks like Android 7.0 Nougat is the latest major software update it will ever get. Since this is a mid-range handset that arrived with Android 5.1.1 Lollipop onboard at launch, we could say that its owners should be happy with the attention their phones received from Samsung. Sadly, upgrading to Nougat also comes with an annoying bug that does not allow the battery to be charged beyond the 87 percent mark.

Before moving on, we should make one thing clear: not all Galaxy A3 (2016) smartphones that were upgraded to Nougat ended up facing this problem. On the other hand, many users complained that, after applying the update, the phone no longer charges more than 87 percent. Depending on the case, this percentage might be a bit higher or lower, but it usually falls in the 80 to 90 percent range. The problem was reported directly to Dutch website Galaxy Club, on Samsung's forums, and on SamMobile's forums.

Samsung's customer service apparently acknowledged this problem and promised to take care of it in the next firmware update. Unfortunately, it seems that the bug fixing update still has to arrive for now. A traditional method for fixing such updates would be to clear the handset's cache, but more users confirmed that it did not work in this case. Some users also tried to charge their Galaxy A3 (2016) in safe mode but failed to achieve any results. Considering this a hardware issue, others decided to try with another charger. Sadly, not even this attempt managed to lead to a better outcome.

The Galaxy A3 (2016) owners who moved to Android Nougat and are facing the charging bug mentioned earlier should simply wait for Samsung to fix the problem. At last, those who are still running Android 6.0.1 Marshmallow might want to delay the upgrade until this issue is eliminated.

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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2017 09 > Samsung Galaxy A3 (2016) with Nougat plagued by charging bug
Codrut Nistor, 2017-09-22 (Update: 2017-09-22)
Codrut Nistor
Codrut Nistor - News Editor
Although I have been writing about new software and hardware for almost a decade, I consider myself to be old school. I always enjoy listening to music on CD or tape instead of digital files and I will not even get into the touchscreen vs physical keys debate. However, I also enjoy new technology, as I now have the chance to take a look at the future every day. I joined the Notebookcheck crew back in 2013 and I have no plans to leave the ship anytime soon.