OnePlus acknowledges ghost touch issue affecting some 7 Pro smartphones
The OnePlus 7 Pro scored 90% overall in our recent review and 93% for its display, both exceptional scores. We liked its notchless design and its excellent colour accuracy, the latter of which has been affirmed by DisplayMate in its OLED Display Technology Shoot-Out. However, numerous people online have reported experiencing ghost touches while using their handsets. This is not to be confused with display ghosting or OLED burn-in. So many people have reported this to OnePlus that it has recognised ghost touches as an issue, with the Global Product Operations Manager stating that "we have seen much feedback on this issue".
The company currently recommends turning off NFC as a temporary workaround and suggests that the issue is limited to "3rd party applications". However, multiple people on Reddit across several threads have remarked that switching off NFC does not stop ghost touches. One person has gone so far as to suggest that the issue could be caused by electromagnetic interference, as they have replicated it by placing their 7 Pro next to or on a wireless charger.
OnePlus has not currently given a timescale for when it plans to fix the ghost touch issue, just that it plans to do so "ASAP". OxygenOS 9.5.2 apparently introduced the bug, and people are still experiencing it on 9.5.5. The company is recommending that people report the issue in the feedback section of its community app or on its feedback forum. Let us know about your experiences of your OnePlus 7 Pro in the comments and whether you have encountered any ghost touch issues.