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Lightroom 5.4.0 for iOS and iPadOS causes the irreversible loss of photo and preset data

Lightroom 5.4.0 for iOS has a serious issue, don't install it. (Source: Adobe)
Lightroom 5.4.0 for iOS has a serious issue, don't install it. (Source: Adobe)
Adobe representatives have acknowledged a critical fault in a recent update to its version of Lightroom for iOS. It follows multiple complaints from users that they have lost their photos, presets or both in the event these were not backed up beforehand. The company has released a subsequent update that avoids these issues; however, it will not be able to restore the data for affected customers.
Deirdre O'Donnell,

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Adobe has had to recall and patch a recent update to its Lightroom app for iOS and iPadOS following complaints from Apple phone and tablet users of photo or preset loss following the installation of its 5.4.0 version for either platform. The company's official representatives and "champions" on this app's forums have had to respond to the affected individuals conceding that their data was irretrievable in the absence of backups.

This problem appears to have arisen on August 18, 2020, and to have affected users regardless of subscriber status. Users have also accused it of wiping out free and paid presets alike. However, this loss did not extend to data in the Lightroom cloud.

The photo-editing household name has issued a follow-up version, Lightroom 5.4.1, that (as it asserts) does not contain this bug. However, it is also incapable of restoring missing data for affected customers. A Lightroom representative has noted this bug does not affect any other versions of the app, which are available for Windows, macOS and Android.

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Deirdre O'Donnell
Deirdre O'Donnell - Senior Tech Writer - 4209 articles published on Notebookcheck since 2018
I became a professional writer and editor shortly after graduation. My degrees are in biomedical sciences; however, they led to some experience in the biotech area, which convinced me of its potential to revolutionize our health, environment and lives in general. This developed into an all-consuming interest in more aspects of tech over time: I can never write enough on the latest electronics, gadgets and innovations. My other interests include imaging, astronomy, and streaming all the things. Oh, and coffee.
contact me via: LinkedIn
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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2020 08 > Lightroom 5.4.0 for iOS and iPadOS causes the irreversible loss of photo and preset data
Deirdre O'Donnell, 2020-08-21 (Update: 2020-08-21)