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Broken Apple devices seeking emergency assistance

No signs of any struggle have been recorded in the Apple 911 calls. (Source: Sacramento Bee)
No signs of any struggle have been recorded in the Apple 911 calls. (Source: Sacramento Bee)
Apparently the 911 emergency services communication center in Elk Grove, California has been receiving hundreds of calls coming from an Apple repair and refurbishing site in the vicinity. Since October, 2017 the total of 911 calls traced to the facility has reached over 1,600. The calls are believed to be accidental and possibly being caused by the SOS mode that the iPhone and Apple Watch feature.

The Elk Grove Police have stated that they have been receiving around 20 calls a day from Apple’s repair facility since October last year. Naturally, officials at the repair center have been trying to discover why so many calls are being made to the emergency services. Dispatchers have said that on receiving the calls all they heard was general chatter or silence. It’s not like there are technicians calling saying they are being punished for having the gall to bring Android devices into an iOS-dominated workplace...

One of the most likely reasons behind the influx of emergency calls is the accidental triggering of the SOS mode found in many Apple devices. The Apple universe certainly isn’t a dull one. The company has been creating a lot of noise lately in regard to new products and devices, but it has also been in the news for a number of less positive reasons. With Apple workers hurting themselves by walking into glass doors and iOS bootcode being leaked onto the Internet, the Cupertino-based tech giant has had a lot going on lately.


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Daniel R Deakin, 2018-02-23 (Update: 2018-02-23)