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Another one caught red-handed: Wacom has been tracking your activity as well

Wacom hardware seems to do more than advertised
Wacom hardware seems to do more than advertised
Although Wacom hardware should have no reason for sending out the history of application use of its owners, it looks like this has been happening for a while and there's no official explanation for that yet. Nevertheless, this story is quite intriguing and worth keeping an eye on.
Codrut Nistor,

Wacom might not be as popular as the last company that took advantage of the user's private data which should have stayed confidential (if you missed that article, you might want to check it out, it's about Avast's free antivirus), but the fact that Wacom drawing tablets track the name of all apps open by their users is quite scary. Before moving on, we should highlight the fact that Wacom has not said anything about this yet, so this story will definitely have a follow-up.

Before moving to the more technical stuff, Robert Heaton— the guy who made the discovery, mentioned that Wacom's Privacy Policy document contains a section about the fact that its software sends some data to Google Analytics. This includes aggregate usage data, technical session information, as well as information about the hardware device in use. Obviously, since we are talking about a drawing tablet, Wacom should never need to go through the list of apps that the users of its hardware open on their computers.

The interesting part that follows involves  Robert and the use of Burp Suite and Wireshark to track what kind of data was his computer sending to Google Analytics. The geeks interested in the whole story can check the link below, but the others should keep in mind the essential: Wacom's driver software is sending out information regarding all the apps that its user opens on the computer. Thankfully, it looks like there is a "Wacom Experience Program" setting that can be disabled in the Wacom Desktop Center software.

Next stop: Wacom's official position regarding this issue, we hope. If you have any thoughts about this, feel free to drop your comments below.


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Codrut Nistor
Codrut Nistor - Senior Tech Writer - 5565 articles published on Notebookcheck since 2013
In my early school days, I hated writing and having to make up stories. A decade later, I started to enjoy it. Since then, I published a few offline articles and then I moved to the online space, where I contributed to major websites that are still present online as of 2021 such as Softpedia, Brothersoft, Download3000, but I also wrote for multiple blogs that have disappeared over the years. I've been riding with the Notebookcheck crew since 2013 and I am not planning to leave it anytime soon. In love with good mechanical keyboards, vinyl and tape sound, but also smartphones, streaming services, and digital art.
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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2020 02 > Another one caught red-handed: Wacom has been tracking your activity as well
Codrut Nistor, 2020-02- 6 (Update: 2020-02- 6)