Sony PlayStation faces Dutch lawsuit over price of games and monopolistic digital store
A Dutch consumer advocacy group has filed a class action lawsuit against Sony PlayStation, alleging exploitation of consumers. The Stichting Massaschade & Consument Foundation describes how Sony takes advantage of its commanding marketplace position. Much of the case centers on the restrictive PlayStation Store, which forces buyers to pay more for digital releases. While critics are skeptical that the lawsuit will be successful, it could prompt changes in how Sony sells PS5 games.
The PlayStation lawsuit originated in February, when the consumer group started the Fair PlayStation campaign. After gaining support from gamers, the case has now taken a significant step forward.
Many buyers lament paying significantly more for digital PlayStation games than for physical discs. While the PlayStation Store has sales, they often don't compare to deals at retailers. The foundation accuses the Japanese company of blocking third-party marketplaces from its consoles. More competition could lead to lower prices on the PlayStation Store. An obvious comparison is with Epic Games' EU lawsuit against Apple for its anti-consumer App Store policies.
Sony is not the only corporation that may be benefiting from the shift toward digital gaming. Xbox console owners have found it increasingly difficult to collect physical games. Even some discs in cases only have a small amount of data, relying on downloads for installation. Still, Microsoft prioritizing the Series X and S less makes the PS5 even more dominant. The Stichting Massaschade & Consument Foundation believes that over 80% of Dutch gamers with home consoles own a PlayStation system.
Some buyers have suggested that an easier way to sell or loan digital PlayStation games they own could be a solution. Currently, store purchases remain locked to PSN accounts. If the lawsuit progresses, the court may schedule a hearing at some point in 2025.
