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Windows 10: Amazon Kindle can cause blue screen

Some Kindle users have trouble connecting their device to a PC running Windows 10. (Photo: Amazon)
Some Kindle users have trouble connecting their device to a PC running Windows 10. (Photo: Amazon)
With the Anniversary Update, Microsoft has also created some new problems: Amazon's e-reader Kindle is experiencing problems with Windows 10.

A big update can also mean big trouble, that's for sure. Microsoft has had problems with Webcams and now there is another annoying bug in Windows 10: Some users of Amazon's e-reader Kindle report that Windows 10 Anniversary Edition will crash when they connect their e-reader to the PC. In Microsoft's support forum they state that it doesn't matter whether they connect their reader to recharge it or to exchange data.

Other say, they are able to link up the Kindle to their PC when it's shut down and then start the PC, but that is of course not a permanent solution. When they connect it while the PC or laptop is running, it will crash to a blue screen. Users have also tried other devices on the same USB ports but there were no problem. Only Amazon's Kindle readers les to a crash.

Microsoft has already replied:

“We are aware of an issue with a small number of Kindle Voyager and Paperwhite e-Readers causing an unexpected behavior when plugged into Windows 10 devices after installing the Anniversary Update. We are currently working on an update to address this issue.”

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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2016 08 > Windows 10: Amazon Kindle can cause blue screen
Florian Wimmer, 2016-08-27 (Update: 2016-08-27)
Florian Schmitt
Florian Schmitt - Managing Editor Mobile