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Samsung Pay beats Apple Pay once again

Samsung Pay customers are happier than those using Apple Pay
Samsung Pay
After outgrowing Apple Pay, now Samsung's mobile wallet also records a higher customer satisfaction number than its competitor.

Although Samsung Pay has far less users than Apple Pay in the US, a recent study shows that those users are happier with the services they get. However, it looks like more Apple Pay customers would recommend the service - although the difference is quite small.

According to Auriemma Consulting Group (ACG) latest Mobile Pay Tracker, quoted by NFC World, "the level of satisfaction among Samsung Pay users stands at 92% compared to 84% for Apple Pay, while 49% of those using Samsung Pay would recommend the service, compared to 53% for Apple Pay." Even more, only 19 percent of Samsung Pay's users had problems at the point of sale while this figure stands at 31 percent for Apple Pay.

The figures above might change in the long run, since Samsung Pay joined the market a while after Apple Pay and, at least for now, there are not that many Samsung handsets that support the service. 

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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2016 07 > Samsung Pay beats Apple Pay once again
Codrut Nistor, 2016-07-13 (Update: 2016-07-13)
Codrut Nistor
Codrut Nistor - News Editor
Although I have been writing about new software and hardware for almost a decade, I consider myself to be old school. I always enjoy listening to music on CD or tape instead of digital files and I will not even get into the touchscreen vs physical keys debate. However, I also enjoy new technology, as I now have the chance to take a look at the future every day. I joined the Notebookcheck crew back in 2013 and I have no plans to leave the ship anytime soon.