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Samsung Galaxy S20 Ultra user faces major QA issues: broken autofocus, Exynos 990 overheating, and terrible battery life on a US$1400 flagship

The Galaxy S20 Ultra unit appears to suffer from multiple severe QA issues (Image source: Samsung)
The Galaxy S20 Ultra unit appears to suffer from multiple severe QA issues (Image source: Samsung)
A Galaxy S20 Ultra Exynos 990 user claims to be facing major QA issues on his smartphone. In a Twitter post, the user claims autofocus is broken, even on the latest firmware, and that the US$1400 has "poor performance," "poor battery life," and "heats like hell."

A Samsung Galaxy S20 Ultra user recently vented his frustration on Twitter about a Galaxy S20 Ultra unit suffering from multiple QA issues. The Galaxy S20 Ultra in question is unable to autofocus properly, as the user, @pegasaie, demonstrates in a video. It's important to note that the autofocus issue has been plaguing Galaxy S20 series users for quite some time. Samsung issued a fix, but it's evidently not worked for all users. 

According to @pegasaie, his Galaxy S20, featuring the Exynos 990 SoC, also exhibits "poor battery life," "poor performance," and "heats like hell."

The Exynos 990 variant of the Galaxy S20 Ultra, the one seen in the video here, has received a lot of flak for poor performance relative to the Snapdragon 865 variant. When combined with poor battery  life, overheating, and the autofocus issue, this raises a key question: is Samsung justified in selling this smartphone for US$1400? 

Samsung is reportedly working on a 5nm followup to the Exynos 990, the Exynos 1000. Considering the heating and performance issues, we can only hope that Samsung leverages the efficiency gains from the new process to deliver an SoC that performs like a flagship chipset should.

The user couldn't autofocus, even on the latest firmware (Image source: @pegasaie)
The user couldn't autofocus, even on the latest firmware (Image source: @pegasaie)

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> Expert Reviews and News on Laptops, Smartphones and Tech Innovations > News > News Archive > Newsarchive 2020 04 > Samsung Galaxy S20 Ultra user faces major QA issues: broken autofocus, Exynos 990 overheating, and terrible battery life on a US$1400 flagship
Arjun Krishna Lal, 2020-04-11 (Update: 2020-04-12)