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Intel Kaby Lake G reportedly loses AMD driver support all of a sudden

Kaby Lake G's neglect persists. (Source: Intel)
Kaby Lake G's neglect persists. (Source: Intel)
The Kaby Lake G platform is unique in that it combines an 8th-gen Intel Core CPU with Radeon Vega M graphics. Attractive a proposition as this - and some of the PCs on which it is based - sounds, it quickly ran into support issues. Now, it seems it has a new one: it can't install newer drivers, which are normally supplied by AMD.
Deirdre O'Donnell,

Kaby Lake G was the result of an ultra-rare collaboration between Intel and AMD, which resulted in the combination of an 8th-gen processor with Vega M graphics. It resulted in products such as the Core i7-8809G, which were lauded for their performance, particularly in vehicles such as the Hades Canyon NUC. It also found its way into a limited number of laptops from Acer, Dell and HP.

Despite this, Intel's Xe ambitions ultimately led to the death of this project beyond a single generation. Furthermore, this partner initially pledged 5 years' worth of support to the existing Kaby Lake G processors; however, the first of them passed without its PCs seeing an update.

Intel handled this by palming the platform off on AMD, which cut it in on its Adrenalin channel for Radeon products. However, some users with Kaby Lake G-powered devices reportedly claim that this pathway is now also closed.

Tom's Hardware tested these assertions out with Hades Canyon NUCs, and reported that it did indeed prove impossible to install the newest WHQL driver (v.20.4.2), as well as WDDM 2.7 (v.20.5.1).

This apparently held for both variants of the Vega M graphics (GH and GL) found in processors of this series. Hopefully, AMD will address this new twist in the Kaby Lake G tale in a timely manner.

The error message allegedly seen when trying to update the Hades Canyon NUC's drivers. (Source: Tom's Hardware)
The error message allegedly seen when trying to update the Hades Canyon NUC's drivers. (Source: Tom's Hardware)
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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2020 06 > Intel Kaby Lake G reportedly loses AMD driver support all of a sudden
Deirdre O'Donnell, 2020-06- 9 (Update: 2020-06- 9)
Deirdre O'Donnell
I became a professional writer and editor shortly after graduation. My degrees are in biomedical sciences; however, they led to some experience in the biotech area, which convinced me of its potential to revolutionize our health, environment and lives in general. This developed into an all-consuming interest in more aspects of tech over time: I can never write enough on the latest electronics, gadgets and innovations. My other interests include imaging, astronomy, and streaming all the things. Oh, and coffee.