Uh oh: Motorola Razr users complaining about hinge noise

The Motorola Razr launch may not be going as smoothly as hoped. (Source: Motorola)

Motorola’s flashy and pricey Razr reboot doesn’t appear to be off to a convincing start. Max Weinbach from XDA Developers posted a video of a in-store Razr demo unit creaking loudly every time the device is folded or unfolded. This was then followed with similar videos posted by other early adopters of the device who have received shipping units.

by Sanjiv Sathiah, 2020/02/03

Weinbach’s post was the followed by a handful of other users who have ordered and used shipping units that also make noises when the hinge is folded and unfolded. Counteracting these claims are a smattering of users who have purchased the Razr and are not reporting the same noise issues when folding and unfolding the device. At this stage, however, it is too early to tell if this is a widespread problem or just isolated to some units. Failure rates of newly shipping products typically run in the single-digits and so it can be expected that there will always be faulty units in among batches of just about any device at launch.

However, given the pricing of these types of devices remembering that the Galaxy Fold runs US$1,980 and the Huawei Mate X runs around US$2,500 people expect perfection. Although somewhat cheaper at US$1,500, this is one of the most expensive devices Motorola has shipped in years, and its customers would still expect that any issues would have been ironed out. However, if you're still planning on picking one up, it may pay to hold off for at least another week or two to see if it is indeed prevalent.

Naturally, we will be keeping our eyes (and ears) out to see how the Razr launch unfolds...