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Sony: Smartphone business collapses; services being shut down too

Sony: Smartphone business collapses; services being shut down too. (Image source: Sony)
Sony: Smartphone business collapses; services being shut down too. (Image source: Sony)
Sony sold only 600,000 smartphones in the previous quarter, an all-time low for the Japanese company's smartphone division. The collapse of its smartphone business also has consequences for the services that Sony offers.

The downfall of Sony's smartphone division is continuing at a rapid rate. The Japanese company has been haemorrhaging sales over the last few years, dropping from 13.5 million units sold in financial year 2017 to 6.5 million last year. Now, sales of Xperia handsets have dropped to a new low of 600,000 in Q2 2019, the most recent quarter on which Sony has reported.

Sony has already responded to this rapid decline by bringing fewer smartphones to market year on year. Its disintegrating smartphone division also has serious implications for other areas, though. Sony has already discontinued several services in recent years that it had pre-installed on its Xperia handsets, something that it plans to continue.

The next service to be shut down will be the company's e-mail app, which will no longer be installed from the Xperia 5 onwards. Additionally, Sony is shuttering its newsletter service that informed people of software updates. This will take effect on December 16, but Sony will still push notifications to devices when updates are ready to be installed. Finally, the Sony Album app will lose the option to backup photos on Amazon servers by March 31, 2020.

While these are minor and replaceable services, they mark the steady decline of Sony's ailing smartphone division. It remains to be seen whether the Xperia brand will evaporate like the Lumia one did, though.

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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2019 11 > Sony: Smartphone business collapses; services being shut down too
Alex Alderson, 2019-11-18 (Update: 2019-11-19)
Alex Alderson
Alex Alderson - News Editor - @aldersonaj
Prior to writing and translating for Notebookcheck, I worked for various companies including Apple and Neowin. I have a BA in International History and Politics from the University of Leeds, which I have since converted to a Law Degree. Happy to chat on Twitter or Notebookchat.